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LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, allowing to provide 24/7 support to customers. LiveChat allows online businesses to interact with customers on their website and be more accessible. Easy to use and customize, LiveChat reduces the number of customer emails and calls, helping increase sales and improve customer satisfaction.
LiveChat (livechatinc.com) has 97 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent
IT & Communication · Boston, Massachusetts
Excellent
Showing 38 reviews with 5 stars · Clear filters
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Tiller
We used LiveChat+HelpDesk+ChatBot that definitely improved our communications with the users and help us to address much more issues that we did before. The tool is absolutely intuitive and easy to use. Support is friendly and always helpful. We enjoyed our cooperation with them.
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Craig
Excellent service, speedy replies, helpful staff. Don't get the bad reviews, it's been integrated into our business for years.
Kabir H.
Kube was superb in chat. Helps me that actually, I want. Thanks. Please raise his salary and LiveChat also superb. User friendly. I am happy to use LiveChat
Tyler W.
Better than Intercom. Using them with VINTCER, works great.
Robbie M.
THESE GUYS ARE UNBELIEVABLE!! I only registered this morning & the service I have been given is some of the finest I've ever seen! I had an online specialist that was available for me to talk to when I needed it & was always on hand with speedy answers and help (thank you Hanna!!) Not just that but within 10 minutes of advertising our new love chat option, it generated big views to ym site & a sale already!! Thank you so much guys! I wish I could give you 10 stars!
Ethan S.
One of the best live chat softwares I’ve ever used! It’s awesome! Customisation is great. I have the team plan which is great because you can use multiple branding which means I can use it on multiple businesses with the same account. 100% recommend it! Support team are really helpful - available 24/7/365 Even during lockdown they’ve been really helpful and always online!! It’s awesome, if your looking for a live chat software then this is the one you should get!