Little TikesReviews of littletikes.com

Ordered two large toys from little tikes recently. I was shocked to receive both toys in old damaged boxes. Reported this to customer services told could be picked up after 48hrs and then new order would be delivered but too late for my grandsons birthday. Refused offer and suggested a refund of some kind considering they looked as if I had bought items second hand and they were for a gift. They said I could have 10% off my next purchase . Obviously I won’t be ordering from their company again .

Tried to purchase spare part for my child’s outdoor table that collapses. The company sells these parts in USA but Australia won’t sell to me as I haven’t got the receipt anymore. Seems ridiculous they would rather I use my table faulty in the case it seriously injures a child. I was happy to pay for the part needed.

I received a classic castle and the door kept coming off. They sent me a replacement that wouldn’t lock together at all. Not only are they not giving me a refund but I get to pay my garbage company to come haul them away because little tikes won’t. Never will I buy from them again! Costumer service could’ve cared less I talked to them multiple times.

It truly beggars belief….I have yet to experience such appalling Customer Services. When one thinks it can’t get any worse…be prepared, because it does! It’s evident from the dismal experiences I have encountered and received from Little Tikes to date, compounded by this email, that the level of incompetence is greater and more profound than any other company I have ever engaged with. The failings have resulted in a failure to deliver my order in a timely manner as per website, then to deliver product 5 days after I had cancelled, Customer Services refused me any contact with a Manager, Little Tikes have failed to refund my monies and then have the gall to send me an email asking me to review the product that was never purchased from Little Tikes! Could it get any worse…..yes, it could. When I clicked the link to write my review, the link failed and continually opened up details of the product itself to purchase. How I wish I had read the reviews prior to ordering. I have today emailed Little Tikes giving notice that if my money is not refunded I will pursue through Small Claims Court. From my personal experience Little Tikes do not even rate as ONE STAR

Had an issue with a product. Emailed customer services who promised a reply on 5 occasions. I've given up. I won't bother buying LT products in the future.

Little Tikes licensee Playpower insisted on payment in full for an expensive addition to an existing community playground. That was in 2021. It is now a few days from September 2022 and we have endured months of unmet promised delivery dates, using logistics excuses. That doesn’t explain multiple delivery dates from a manufacturer. The parts are either on site or not; if not say so and promise nothing. The summer season is now ending. At this point, we will pursue a refund.

I have bought a little tikes kitchen and garden to table market play set and they both had a main piece missing that little tikes was not able to send me a replacement for. Extremely inconvenient and will definitely cause hesitation in buying little tikes from now on.

The do not deserve even 1 star