SM
Zero communication, no shipping information given
Tried to contact vendor multiple times with questions about order status and never received a response, not even an acknowledgment. It is stated that an order email will be sent when things have shipped. My last order just showed up out of nowhere and it still shows as unfulfilled on their website. My latest order, again unfulfilled and no emails about shipping or anything. The zero return policy also isn't great but in general I love their shop and their products, but they used to actually communicate and I'm wondering what's changed over the last few years.


