marcus B.
Don't try to resolve issues with items sold in stores
i recently bought the Chinese dvd set at a Toys R Us and found that it was faulty. it was advertised as showing pinyin so that my daughter could read the pronunciation of the words. however it came in chinese characters. there was no indication on the box. i contacted them and was told on two occasions that they would look into it. i got tired of waiting so i returned the set to Toys R Us. i noticed that they had a 40% off sale but i waited to see if i was going to get a call back from them concerning this issue. by the time i got tired of waiting.....again.....i called them and was told there was nothing they could do about something purchased at the store. by this time it was too late for me to take advantage of the 40% off deal. when i contacted them about this, i was told they would not honor it.



