Alejandro H.
FRAUD
FRAUD! I sent 60 invoice and "Lloyd" cancel all my vps for "spam". Only 1 person reply tickets and takes more than 24 hours in reply. The worst experience. Cheap but a fraud. I report this fraud to CC and stripe,
Response from Little Creek HostingApr 22, 2023
Alejandro — a few things I want to respond to directly rather than in general terms. VPS accounts get flagged and suspended when our spam/abuse monitoring trips on outbound mail volume; that's what happened here, not an arbitrary cancellation. On response time — a 24+ hour wait on a support ticket isn't the standard we hold ourselves to, and if that's what happened, that's on us. I'd rather resolve this than argue it out here: if you reach out with your account details I'll go through what got flagged and why, and get you actual ticket timestamps rather than "we take feedback seriously."