Little CaesarsReviews of littlecaesars.com

If I could leave no stars I would. Placed order online and drove to the Frankfort, IL location to pickup on time. When I arrived, the store door was locked and no one was observed in the store! I tried calling the landline listed and never got anyone to pick up the phone. About ten minutes later, a employee with red hair was seen moving around in the back of the store. I was able to get her attention by knocking on the glass door and was told that they had no employees show up to work today and that she was not opening the doors to the public by being alone in the store. She was not making orders and if I and others that were standing out front, we could request a refund online-but it would take 5 to 7 business days!

Had me waiting in drive thru for almost 10 min just to find out it was closed. When I finally got tired of waiting & went inside. I was greeted very rudely. Actually no greeting at all nor a thank you. The pizza is good but little Caesars y'all have to do better about who you hire to represent your company. All Detroit locations are horrible customers service

Undercooked bread sticks we had to air fry when we got home. The Hula Hawaiian pizza was barely warm in the middle with chunks of slimy ham. Absolutely 100 times worse than a frozen pizza from Walmart. And the store wasn't clean. Seriously a health hazard. Our first time back in 15 years. It can wait another 15.

King was a nice employee!!!

Ayer 03 d febrero de 2024, en la sucursal Marina Nacional, CDMX, más d 45 min formados para ordenar, y la pizza mexicana estaba muy dura de la orilla, q pizza tan más horrible y q servicio tan desagradable

Hice mi pedido para recoger en tienda a las 5:32 pm y ellos me mandaron la notificación que estaría entre 6:27 y 6:32 pero no estuvo listo se me hace exagerado tener que esperar demasiado tiempo más aparte del que se espero ya que me lo entregaron asta las 7:08 pm y todavía la gerente poniendo su cara fea al decirle si se hiba a tardar más el pedido en salir 😡que mal servicio yo no sé para que piden que se haga el pedido en línea y recibir en tienda si se lo van a entregar a una asta que se les hinche si pin... Gana

Such bad customer service

Ordered food 12/18/2023, it’s now over a month later and I haven’t received money back for food that got cancelled by the driver. So they took money out of my account for food I never seen. Every time I call about my refund the date for me to see my money in my account increases. 7-10 business days to 10-12 business. The problem keeps being “Escalated. Do not order for delivery if you can go pick it up. You will be potentially getting robbed whether it’s your fault or not.