Little Lona is an online kids and baby boutique specializing in modern and stylish toys, decor, and essentials for the bedroom, playroom, and nursery.
Little Lona (little-lona.com) has 68 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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KC
We are so happy with our baby rocker. The process was easy and the delivery was quick. Thank you!
Response from Little LonaMar 5, 2022
Thanks so much for taking time out of your busy day to leave us a review. We really appreciate your insight and feedback and we are thrilled to hear that you had a great experience.
Brooke D.
I believe this company is very likely a complete scam to simply get your credit card number. I have called at 4:30EST, which is 3:30CST and no one answers, even though their hours state 9AM - 5PM Central time. And when you get the answering machine is says that you've "called outside of business hours." Now I'm trying to verify the stock of a specific item on their own website 'Support Chat" and I can't get anyone to answer and have waited for more than 20 minutes. This leads me to believe the website is a total scam, at least it seems that way. At the very least beware you'd be ordering from a site that has NO way to contact customer service--generally, I don't give my credit card to companies like this unless I can walk through their front door and into their shop in my own town.
Response from Little LonaJan 10, 2022
Hi Brooke - We are so sorry that we missed you. My customer service team has reached out to you to see if there is anything that we can do to assist you. We provide ourselves on providing outstanding customer service and delighting our customers and hope that we can make it up to you.
Kaylie S.
Gorgeous wallpaper that was so easy to put up! We bought the Spring Floral Mural wallpaper by Anewall for our nursery from Little Lona and I’m beyond thrilled! It was our first time putting up wallpaper but it was definitely easy enough to do ourselves in a few hours. Shipping was quick and I could not be happier!
Response from Little LonaJan 6, 2022
Thank so much for taking time out of your busy day to leave us such a kind review. We really appreciate it and are so happy to hear that you had an amazing experience shopping our site.
Anna
Happy with our purchase! Great quality!
Response from Little LonaDec 23, 2021
Thanks so much for taking time out of your busy day to leave us such a kind review. We really appreciate it and are grateful for our customers.
JUAN
I have not received the product yet, so lets see how it goes. I was able ti find the product on this site for a lower price compared to other website. One thing they should work on is on shipping items a bit faster, or at least, have the same message than UPS. UPS says they will deliver the item today, while Lona says its tomorrow.
Response from Little LonaDec 23, 2021
Thank so much for writing a review. We really appreciate it.
N.
I recently placed an online order during this holiday season (12/18). The site has great deals and selections! My order was shipped out early (labeled created on 12/21 and in-transit on 12/22). Despite some negative reviews, it was a great experience so far. Please give this small business a chance :) Thank you.
Response from Little LonaDec 23, 2021
Thanks so much for your kind review. We really appreciate it. We love our customers and appreciate you taking time out of your busy day to write this.
andrea cappello -.
I ordered one scooter for my daughter for Christmas Holliday. arrive next year maybe....amazon the best
Response from Little LonaDec 17, 2021
Hi Andrea, We are so sorry that you had a bad experience shopping our store. It looks like the item that you ordered was on preorder. I have asked my customer service team reach out to find out what we can do to help fix the situation. Wishing you and your family a happy holiday.
Yu
We ordered a play mat for my daughter around the mid November. They never shipped it out. When I tried to reach their customer service, it took them almost a week to respond. Later they send me a tracking number, the status is ‘label created’. It’s been almost a month from the time I placed the order, and the status is still’ label created’. I’m not sure if we will get it by this year, or if we will get it ever. I’m planning to dispute this payment if we haven’t get it for another month.
Response from Little LonaDec 15, 2021
Hi Yu, We show that you received your order on 12/13. The item that you placed was a preorder with an early December delivery. Preorders are detailed on our site with the add to cart button and all preorders are sent with email communication alerting customers of the preorder timeline. I have asked out customer service team to follow up with you to ensure receipt of your item. Thank you
