ListvanitiesReviews of listvanities.com

I ordered a bathroom vanity frim this company. Seventeen days later, I sent an email asking the status as the online status just said not finished. I was told they could not access their warehouse for at least another week. I have contractors coming in 20 days and I obviously don't have time to play around, so I cancelled my order. The communication from their customer service was as follows: Jeff, We are an online retailer. We represent over 50 different manufactures of bath vanities and products, over 5000 bath vanities alone. The bath vanities ship directly from each individual manufactures warehouse. This vanity that you ordered, this manufacturers warehouse is temp shut down due to COVID-19. This is the case for every single online retailer you will come across. All bath vanities ships like this. Home Depot, Loews, Houzz, Overstock, etc ect. Unfortunately this model will only come available when the ban is lifted and they are able to return to the warehouse. In addition to the pandemic, there is the Tariff war and Anti-dumping tax causes most Antique models like the one you purchased to be out of stock without any ETAs for replenishment. Here are a few models, also in stock, in warehouses still active that we can ship out right away. Hope this clarity can help with your decision. I replied: As I stated, please cancel this order. Home Depot has one in stock that will arrive by April 6th that I have ordered. Their reply: Jeff, Right where you belong sir. The cheapest made product on the market, Home Decorators Collection. We are happy to return your fund first thing tomorrow. Best of luck with that purchase, My final reply: They deliver within a reasonable time. They also communicate with their customers in a timely manner when an item is delayed and don’t force the customer to come looking for you. My review will also reflect you abysmal customer service as well as your denigration of a competitor’s wares. Jeff I worked in IT customer service at NASA and I would never dream of speaking to a customer in this manner. If you condone this behavior, by all means, order from them. Like another poster has said, "Just hope nothing goes wrong!!!!"

Stay away!!!! I had the exact same experience. I would have given them 0 stars but it wasn't an option. WORST CUSTOMER SERVICE EVER, RAY is absolutely horrible. Charge back while you can

I can second the review from Maria. My vanity I ordered was not available. I agreed to go with a similar one. It arrived with a chip on one corner and a crack in another. When my contractor installed it we realized the specs on the item were incorrect. After I sent pictures and my concerns Ray basically said I should appreciate the quality of the piece. Ummm I wasnt doubting the quality! I have to spend another $1000 to have my toilet re routes so the sink will fit! Ray called me this evening and after he started by asking me “ what amount of money is going to make you happy?!” He also proceeded to YELL at me the entire time calling me names and cursing at me! I put it on speaker phone while recording him so my husband could hear/ witness the hostile conversation. I have never had someone in a customer service role yell at me before.

My advice is to stay as far away from this company as possible. I called to verify if an item was in stock and how long will it take to receive it and the man on the phone told me 7 days. I placed the order and paid. About 4 hours later he called me to tell me that the item wasn't available and the it will arrive in 6 weeks. When I told them I was grateful for his call but I needed to cancel the order because the timeframe didn't work for me, he proceeded to yell and insult me. I don't know if he was having a bad day, but I was so shocked that I initially thought he was yelling to someone else in his office. He went completely nuts. I put him on speaker so my husband could hear. When my husband tried talking to him, he yelled at him too and hung up the phone on us. Stay Away!!!

I ordered a bathroom vanity four weeks ago and my credit card was charged at that time. They told me it was backordered but would ship out of the southern CA warehouse and be expedited to me. I was told it would deliver sometime last week. I contacted them all last week to get some idea of when it would be here, since it is curbside delivery and I need someone here to help with it, and never got an answer just it will be here by ththe end of the week. It is now the following week, I have been waiting over 8 days for it to arrive. As of this morning they still have no information. I do not blame the shipping co. I blame liistvanities. They never contacted the shipping co at anytime last week even though I asked them several times to do so. The just told me not to worry it would arrive by the end of the week. They are absolutely rude and not helpful in anyway. I cannot schedule a contractor or anything and have no idea where th vanity is. Do not do business with this co!

Ordered a $2,350 vanity with a marble countertop and double sinks included. Promised to ship it the date ordered or the very next day with tracking informaiton provided via email. Also promised to have the merchandize delivered within 5-7 business days from the date of shipment. Never heard from them after the credit card charged - no tracking number or any kind of form of communications. No one was there to help if you called 1-888-490-0632. If you left a message, no phone call was returned either. I filed a dispute through my credit card company after the 5-7 business days with no delivery. The freight carrier called me out of blue to deliver the vanity after I filed the dispute with the credit card company. I decided to give them a chance. Guess what? Only a vanity without a countertop and double sinks came. I called the manufacturer who indicated that the vendor instructed to ship the vanity only! Should not have this kind of vendors to deceive the customers online in the first place. I've already refused the shipment. Will never deal with such a dishonest vendor!