Whitney
The device uses to many batteries and it breaks off
Because the device is so small the portion that holds the battery can actually break off
Response from ListenClearNov 19, 2016
I'm sorry that the batteries and battery door are giving you issues. Batteries typically last 7-10 days. Please try setting the batteries out for five minutes without the brown tab before you place them into your hearing aids. This should prolong the battery life. If the battery door is broken please call our customer service line at 888-320-0424. We are open 7 days a week and are able to walk you through replacing the battery door or send you a new one. Thank you for your feedback.



