ListenClear Reviews | Read Customer Reviews of listenclear.com

ListenClear Reviews | Read Customer Reviews of listenclear.com

ListenClear reviews

Showing 91 reviews with 1 star · Clear filters

Larry J Van De V.
Mar 14, 2019
I agreed to try ListenClear after being…
I agreed to try ListenClear after being pressured by sales force. When they came they didn’t fit or feel good. I told the company about them and that i didn’t want them so they offered them to me for $750 and I said i didn’t want them so they finally gave me a return address to ship them back. I was in the process of moving at the time and didn’t realize I had a time limit to get them back and apparently missed my limit therefore they refused to take them back and refused the $750 offer they had given me earlier. I recommend if they call you to hang up immediately!!!! Poor quality and poor customer service
Response from ListenClearMar 18, 2019
Mr. Van De Vendel- When the Returns Department sends a return label, they make sure each customer knows the label will expire in 30 days. You asked for a label on 12/14/2017, and did not call back until 7/19/2018. ListenClear does not accept returns six months outside of trial. If you have any issues with the hearing aids, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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David L J.
Mar 14, 2019
I sent back a hearing aid I got it back…
I sent back a hearing aid I got it back in record time But it was doing exactly what it was doing when I sent it Any one can change boxes
Response from ListenClearMar 18, 2019
Mr. Jefferson- We're sorry you're having issues with the hearing aids. If you need any help, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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Donald S.
Mar 14, 2019
I am extremely unhappy with my…
I am extremely unhappy with my purchase. The units do not seem to be working properly. I bought these for my wife and they do not help at all to improve her hearing. If I could return and stop payments I would. I guess I will honor my contract, but I will not purchase again.
Response from ListenClearMar 18, 2019
Mr. Sikes- With the age of your wife's hearing aids, I suspect it is a tip issue. The tips need to be cleaned once a week. Take the white tips off the receiver wires and wash them in soap and water. Make sure the tips are dry before you put them back on the wires. The ear buds also need to be changed every four to six months. After that, the silicone starts to break down physically and ability-wise. This can lead to the hearing aids working intermittently, feedback from not fitting well, or not clicking onto the receiver wires like before. You can order more online at https://www.listenclear.com/product-category/tips/ or through Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern.
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Darilyn M M.
Mar 14, 2019
extreme dissatisfa
Since I received the hearing aides, I have been very dissatisfied. They have caused me several ear infections even though I have followed cleaning instructions. When I called about this problem, in essence I was told “too bad”. I would not recommend your outfit to anyone I know
Response from ListenClearMar 18, 2019
Ms. Miller- When you called in December, we asked that you provide a doctor's note saying the hearing aids are what cause your ear infections. We do not accept returns outside of trial without a doctor's note. The offer still stands. Please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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Ralph N N.
Mar 14, 2019
I love my aid I have had them a year…
I love my aid I have had them a year now and I enjoying them everyday
Response from ListenClearMar 18, 2019
Thank you for your review!
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Sharron B G.
Mar 14, 2019
I tried to return hearing aid twice…
I tried to return hearing aid twice before time ran out and was twice denied. Also I was promised batteries every 6 weeks but that has has not happened. I would NOT recommend this company to anyone.
Response from ListenClearMar 18, 2019
The Battery Program is optional. We offer a month’s supply of batteries (eight) every 30 days for a shipping and handling charge of $6.95 per month. You can start and stop this program at any time. The batteries are also able to be bought locally at most stores or online. If you need any help, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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Bill W J.
Mar 14, 2019
I feel totally ripped off!
I feel totally ripped off!! The first guy didn't explain much other than how great they are😲. Neither did the first lady the second lady done ok. I don't even where them anymore they just don't work good but yet I am still paying for them every month. I feel so stupid for buying them now they are just laying in the drawer😵. They don't tell you that you need A hearing test first. I need good ones I can't even think about buying until I get these paid off😰. Their not for everyone for sure now I am stuck and still can't hear!!
Response from ListenClearMar 18, 2019
We're sorry you're having an issue with the hearing aids. It looks like you haven't talked to Customer Service in a year. We can reprogram the hearing aids to a hearing test or to your specifications. This is a free service and we pay for the shipping both ways. If you'd like us to do this, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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James C R.
Mar 14, 2019
They are crap
They are crap nothing but amplifiers of all sounds which is not much help. I wasted my money and believe me I have told many fo not use Listen Clear!
Response from ListenClearMar 18, 2019
We're sorry you've had issues with the hearing aids. We can reprogram the hearing aids to a hearing test or to your specifications. This is a free service and we pay for the shipping both ways. If you'd like us to do this, please call Customer Service at 888-320-0424 Monday through Friday from 9 a.m. to 7 p.m. Eastern and they would be happy to help.
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