List AiReviews of list-ai.io

I signed up with List-AI after a very detailed conversation with the Alin, where I was assured their AI caller would integrate seamlessly with my CRM, Lofty. That did not happen. Over more than six months, I gave them every opportunity to fix ongoing issues. There were constant delays, repeated promises, and missed deadlines. I was patient and accommodating, even as timelines kept getting pushed. In the end, they simply could not deliver what was originally promised. The product itself was not ready. The AI caller could not even pronounce “Etobicoke” correctly. On the few calls that did go through, it struggled to understand basic responses and came across as abrupt and unnatural. These calls were not just ineffective. They reflected poorly on my brand. After all of this, I was promised a full refund. That refund was never processed. Communication was also a major issue. Meetings were frequently cancelled, often due to repeated “family emergencies,” and follow-through was consistently lacking. It felt unreliable and unprofessional throughout. This experience cost me a significant amount of money, and more importantly, time and trust. I would not recommend List-AI. They overpromise, underdeliver, and fail to follow through. Buyer beware.

I engaged with Vapi.ai for their voice AI services, investing over $1,000 based on their advertised capabilities. Unfortunately, the service did not meet expectations, and I was promised a refund due to the poor performance. Despite this assurance, weeks have passed without any reimbursement. Attempts to contact their support team have been futile. They have gone either unanswered or with false promises, and there's no alternative contact method provided. This lack of communication is unacceptable, especially when dealing with significant financial transactions. It's also concerning that there might be a third party (to be named) involved in their operations, adding another layer of complexity to the situation. Transparency is crucial, and customers deserve to know who they're dealing with. I urge others to exercise caution when considering Vapi.ai. My experience has been disappointing, and I hope this review prompts the company to address these issues promptly.

Pire service que je connaisse. AUCUN résultats et AUCUN suivi client. Déjà j'aurais du m'en douter lors de la première entrevue car il "bouffait" son lunch pendant l'appel vidéo , très professionnel. À plusieurs reprise j'ai demandé un compte rendu et il fallait sans arrêts que je les relance mais sans réponses ( je n'en ai toujours pas d'ailleurs au moment d'écrire cet avis). À part encaisser l'argent ils ne font absolument rien d'autre. Tenez-vous très loin de ce service !!!

Alin is nice and seems to be genuinely wanting to deliver on their claims, but the reality for me was they delivered nothing of value. I paid them $1,000, expecting the AI-powered appointment-setting service they heavily promote on their website, but received nothing of value and wasted a lot of my time. I have made repeated requests for a refund which have been responded to with unfulfilled promises, deflection, blame and excuses. Here's a breakdown of what they claim versus what they delivered: All-in-One AI Setter: According to their website, List-AI offers an "All-in-One AI Setter" capable of handling outbound sales, lead generation, appointment setting, follow-ups, and more. Alin claimed on our first call that they had an over 4% appointment setting rate. According to their system, they have made approximately 200 dials from 11/16/24 to the date of this review 1/5/25, and charged me $1000. Their site claims, “Capable of 1M+ concurrent calls”. Alin keeps telling me that they have made more calls but has never sent said proof and none of the systems they provided indicate this at all…. Remember claim of over 4%: -From, the supposed 200 dials, I received two bogus “leads” which Alin agreed that these were bogus—one lead wasn’t on the property title and never had been, and the other claimed they were never contacted. Their claim of "Full Appointment Setting" and "Pre-vetting" is laughable. Their "bot" qualified leads based on nonsensical interactions. For example, (this is from the “notes” of a supposed call) the bot asked, "Is this Peter?" and the response was, "No, this is Daisy," which somehow counted as a qualified lead. It did get it right on one….- Question: "You still considering selling it, or has it been taken off your list?" Answer: "It is not my house. I sold it probably 25 years ago." People needed to run the AI, Really?: They promote features like "Lightning-Fast Response Times" and "24/7/365 Availability," yet they shut down operations for a week to attend a convention and the whole company goes on holiday without notifying their customers. If this is an AI bot, why do people have to be there for it to make calls? My email/sms drip campaigns work on autopilot. Isn’t his the whole function of a service like this? Wasted Time: I had multiple calls with Alin, discussing their internal company issues and hearing excuses about why they couldn’t deliver and supposedly helping train my bot, which it doesn’t seem they used. Instead of addressing my concerns, he deflected and wasted my time with irrelevant conversations about their team’s struggles and gave me a bunch of assurances on what they were going to do and never did Repeated Refund Requests: Despite requesting my money back multiple times, I’ve been ignored. I was also charged AFTER requesting my money back the first time. They offered vague "credits" and "additional appointments," which they never put in writing and failed to deliver. Poor Customer Service: Their customer service is disorganized and full of excuses. For a company that promises "Increased Productivity" and "Lightning-Fast Response Times," they were anything but. They constantly closed down without communicating, leaving me in the dark. Unclear Business Location: It’s concerning that their company’s location is unclear, adding to the sketchiness of the operation.They may be in Quebec or London or possibly Florida. Site says Quebec, Billing is out of London, and their terms of service claim to be governed by the State of Florida. Despite their claims, they failed to deliver anything they promised. I spent $1,000, wasted my time, and received nothing but frustration. If List-AI truly wants to deliver on their ambitious promises, they need to start by fulfilling their basic commitments to customers. Until then, I strongly advise avoiding this company at all costs.

Scammer. Took the money. Promised leads and refund. Delivered none. fake numbers. everything fake.