Lip MonthlyReviews of lipmonthly.com

Paid for subscription and stopped receiving products. I have contacted them multiple times to no avail. Save your money.

When I first signed up.I received my bag. I then received the next two months bags. However, I paid for May 2021, June 2021 and July 2021 and I still have not received any of these three bags. It's not October 2021. I guess I'm going to have to make a claim with my bank and the BBB. This is ridiculous. There shipments were about a month behind, but I haven't received anything since April. I enjoyed the bags that I did get so I'm sad that this company has gone under.

I paid for Lip monthly July 2021 and August 2021. I never received these products. I made quite a few emails to lip monthly. To no avail. It's always the same thing, we will look into this matter, or we will send a note to shipping. Still haven't received the products. So frustrating that lip monthly advertises for new customers when the can't even take care of existing customers. No sense ordering from them. You're wasting your money. Worst subscription ever!!!!

Well after reading other recent reviews, I am thankful I only signed up for 1 month. Though i signed up for both lip monthly and lip monthly plus. Both never arrived, customer service simply sends out auto replies and never actually does anything as far as helping. DO NOT ORDER FROM THIS COMPANY. 40$ down the drain

SCAM! I’ve never received a bag and have been subscribed for months. I can’t even log in to unsubscribe, because it tells me my email is invalid, yet they email me about referring a friend constantly. Don’t waste your money on them.

I first ordered their $5 starter bag. It was supposed to be 5 items, I only got 3. A very cheap lip balm, eye shadow pallet with 2 colours and something else, I forget now but it wasn’t even makeup. So I was going to cancel my subscription. They offered to send me my first subscription bag at 50% off. So I agreed to stick it out and see what the actual subscription is like. They took their payment for the back WITHOUT the discount, so I paid full price. They never sent my order. It’s been 2 months. Multiple attempts to reach out to customer service. This is there reply every single time “ Hi Emily, Thank you for reaching out to us. We’re genuinely sorry for the inconvenience caused. I have sent a follow-up email to our shipping department regarding this and we'll keep you posted for any updates. For any other concerns, feel free to reach out to us and we are always happy to help! Kind Regards, Jason LM Support” I’ve asked for a refund or if they could send me another bag to replace my order that is still unfulfilled and they never answer about it. I have now completely cancelled my subscription.

Do not purchase lip monthly! They will take your money and not send you any product. I paid for a year and only received one month back in May and they never reply to your messages! Save your money and time!!

EDIT - i would love to be included in the class action law suit!!! -- THEY ARE A SCAM DO NOT PURCHASE ANYTHING FROM THEM. I subscribed to a year long subscription and have not received anything for the past 5 months. the only response i've gotten is "we'll send this to our shipping department" and after several follow ups, they have stopped responding completely. get ipsy instead, they're reliable.