Lip MonthlyReviews of lipmonthly.com

I have been trying to contact lip monthly for two months to cancel my subscription. I received my first lip kit and wanted to cancel immediately bc I was not satisfied with the products I received. Their FAQ says you have to login to your account on their website to cancel but I have tried every email I have and it says there is no account with that email in their system. I originally signed up through an Instagram ad. I have tried contacting Customer Service through their chat/leave a message feature multiple times and have never been contacted back. Since trying to cancel I have received and been charged for two additional months. I will have to resort to disputing charges with my bank now because no one from Lipmonthly will contact me!

I could not cancel my subscription because it said no account for me! Then I’ve sent about 10 emails with no response! So now on the phone with cc trying to dispute the latest charge and change my cc number. They never sent the last order but charged me a month ago. They are a total scam. The first bag came but awful colors. There is no phone number to call. Don’t waste your time on them. They will just take your money!

I requested to cancel on Jan 20 2020. I have sent multiple “messages” through their “customer service” option. Their CS doesn’t even exist because I’ve never gotten a response. They are still charging my card. I changed my address to make sure I got the pkg to my correct address because I knew they wouldn’t cancel my account & the tracking is being delivered today at my old address in a different state. They SUCK. Their quality of products is ridiculous and the colors are like when and where the hell would I even wear this. I’m so upset they are still taking my money but there is no number to call. UGH! I recommend NEVER getting involved with them.

So i was excited when i came across lip monthly i wish i had read the reciews first! They took my money as soon as i ordered yet i still haven't recieved my bag or a tracking number or anything! I have messages them several times all i get is an email saying your ticket has been sent and gives me a ticket or claim number but they never have e mailed called nothing! Horrible customer service! I cancelled my subscription! Don't waste your time!

This company is very good at charging your credit card on time, but not so good at delivering their product on time or responding to customer service issues. I enjoyed the samples I received but the shipping mishaps & lack of customer service were deal breakers for me.

I didn't have a problem with the products but I got the wrong bag my first month of subscribing and reached out to customer service and at first it looked good. I was helped and was told they'd get the correct bag out and keep me updated. I never heard from them again. Ive reached out multiple times and nothing. So, I've given up and will never see the product I was supposed to get in the first place. The product I paid for. Buyer beware.

Not worth it at all! My products aren't full size like they advertise! Idk who the products are for?!?!? I received a green lip liner which will never be used idk who would! I also received a sparkly lip gloss that a little girl would wear, another lip liner and scrub...I imagined way better products because they are suppose to cost $50+ looks like they came from the dollar store! There isn't even a lipstick which I thought was the whole idea! Bad so bad! Cancelled after my first bag

I had a month to month subscription and I canceled a long time ago and now they just charged me for a year subscription and don’t want to do the refund 😡😡😡