Lip MonthlyReviews of lipmonthly.com

Lip monthly didn’t pay enough postage for shipping. Twice I’ve had to pay $2.40 to the post office. I still haven’t received last months & customer service claimed to issue refunds they never issued & I never received as well as claimed my order has been fulfilled. The products are almost as bad as customer service.

My first shipment in July never arrived. I was told to contact Canada post and once Canada post picks up the packages from lip monthly, they are now Canada post property and no longer lip monthly responsibility. What? I am asking for a refund and will be cancelling.

Late late late on shipping , I was not impressed with the products (dollar tree quality), poor customer service I cancelled after the 1st order

Stay away from this horrendous plan!! I am disgusted with this company. After receiving three terrible bags of lip products in a row I canceled today. I have sent emails every single month the day I receive the awful colors. Always get the standard email that they are working on going with a more personalized options. Right now!! Absolutely no personalized color choices. Like neutral. Pinks. Reds. Various. Just products that make me look like a corpse!!. I have been sent some colors I have been able to wear in the past. One product. Three cycles of the three month plan. 19 tubes of useless products. I cannot find anyone who will buy them for $3 a tube! . I am reading the reviews and noticing people who have tried to cancel and still get charged. I was on the three month plan. I hope for THEIR SAKE I do not get charged!! Stay away!! Spend your money on one lip product a month from an actual STORE!! Waste of money!! Going to try eBay!

First of all I keep getting the same products. Then this month I had to pay the mail carrier $2.35 just to get the package. They said the sender didn't pay enough for postage. So I am mad! Ive messaged customer service and am waiting to hear back. Ive cancelled my subscription. Boxycharm and FabFitFun are so much better. Try any other subscription but this one!

Purchased from them and took over a month in a half to receive the bag. When I would reach out to customer service for questions on where my bag was at, would take them 2 days to respond and never given a solution. Finally received the bag and received a product that was broken and completely apart. Reached out to them and provided pictures. They told me they would send a replacement item, and here going on another month and no item nor response from customer service. Horrible customer service

If you’re trying to cancel membership and it says “No account found for this email” you have to “create an account” and then it’ll “activate” your account and you’ll be able to cancel. (It’s weird I know) ****My complaint**** My package never arrived and when I contacted them they basically said they send the package and they won’t replace or refund. This company is terrible.

I paid for my subscription and never received my item. I contacted support and they did not do anything to refund my order that I paid for or send me the item again. Tracking information shows that it was not delivered, yet they are not doing anything about it.