LinsoulReviews of linsoul.com

It is quite hard to have a worse experience than never receiving the product in the first place, and on top of that, there was no hope for a refund or replacement. I'll need to find a different online audio store in the future.

Missing termination ends!

I purchased a Linksoul/Goat Hill hat last year. I have worn it possibly 6 times. The sweat band that covers my forehead has shrunk. As a result of wearing the hat for 4 hours my forehead is embedded with deep indentations. The band was not preshrunk prior to assembly. Linksoul nor Goat Hill want to help remedy the problem. The hat is in near perfect condition, but now cannot wear the hat.

after cancelling my order with no reasoning, they actually kept the tips I gave them. no more Linsoul for me, ever.

An unreliable and deceitful company Linsoul is. They send a complete different product than I ordered. Again. This time I am very very sure it wasn’t my fault. Their response: According to our company policy, you cannot exchange it or get a refund. And that is a lie! The product is unused, unopend and sealed. So I lost 55 euros and have a useless product at home… As the others here on this site also report: beware of this company. They are interested in your money, and don’t care about you at all. This is there way of doing business: our fault is not our problem! Last but not least: according to european law they can be prosecuted for this because of disregard for the applicable rules... Is there a lawyer who can handle this?

I bought 2 pairs of blon earphones the mini and the bl03 the mini is just about acceptable where sound is concerned but only on a few tracks which I choose as there not good ..the bl 03 are dreadful. No bass at all I had to virtually ram them in ear to get half a descent sound but pain was to much .I am not a novice to iem's I play guitar and used them many years I have 9 pairs some cheap some expensive the cheapest £15 and these are so much better than the blon they need to tell the truth on the sales or stop selling inadequate produce which don't match there marketing absolute rubbish I even spent on more eartips and upgrade on cable but still useless sound ..very tinny. There obviously different batches where some are OK and others ( like mine ) are dreadful. Don't buy unless you try on first .crap !!!

Awful customer service. You will be lied to, messed around & probably never even get the replacement. The company does not take problems seriously, or offer any compensation for mistakes. Avoid.

Bought earphones direct from their webshop. Took about a month to arrive. One earbud dead on arrival. I'm expected now to pay to ship them back for a refund.