Regina Y.
i most say link management provide good…
i most say link management provide good links.
LinksManagement is a leading provider of link-building solutions in the United States, the United Kingdom, Australia, and other countries. Our services include the creation of natural, niche backlinks at competitive rates. Our manual links are designed to deliver high-quality SEO benefits for your website.
LinksManagement (linksmanagement.com) has 97 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent

Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 2 reviews with 3 stars · Clear filters
Regina Y.
i most say link management provide good links.
Jeremy H.
I've been using this company for years (since 2021) and thought it was decent. You got what you paid for. I recently found out that they replace links and charge you for those replacements, even for campaigns you've paused or deleted. So not only do you pay the first time for a "permanent" backlink, you get charged again, even if you've paused or deleted that campaign. When I went to customer support it took 14 emails to even acknowledge what I was saying and was then told it was my fault and that they couldn't do anything. I'm generally very understanding (see 14 emails above) and took the time to explain to the customer success rep the situation and gave multiple opportunities for them to salvage this relationship prior to me writing a review or disputing charges from them. I would think the company should refund funds but that's not possible per their "Customer Success" rep and therefore I would say this is a betrayal of trust. I did get an update after writing this review and do appreciate management's attempt to make this right. I've updated my rating from 1 to 3 stars. Kudos to you for working to make things better.
Response from LinksManagementJul 4, 2024
Dear Jeremy, We are truly sorry you had to deal with such an issue with our service. We deeply regret the unprofessional support you received from our support specialist. We have taken all the necessary measures to prevent similar issues from occurring in the future. Regarding the problem you encountered, we would like to explain the situation. As you had an active card subscription, there was a charge due to automatic link replay. We understand your concerns and the inconvenience this has caused you. We are pleased to inform you that all your funds have been fully refunded. Furthermore, we would like to offer you an apologizing bonus to "say sorry" to you. We hope to improve the situation and resolve any remaining problematic issues. We do our best to prevent such moments in the future and improve the work of our support managers to make your working experience with us better and more effective. We emailed you to offer several ways to resolve this issue. We hope for your understanding and look forward to hearing from you.