link.comReviews of link.com

Response from link.comDec 20, 2025

We’re sorry you received those unexpected messages—that sounds very worrying. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself does not independently harvest card data or send marketing emails on its own. If you want to request deletion of any Link account tied to your email, please use the "I can't login" option at https://support.link.com/contact/login? to request account removal. For suspected unauthorized charges, please follow your bank’s guidance.

Response from link.comDec 20, 2025

We understand why you’re so angry—allegations of fraud are very serious and we take them seriously as well. If you believe you’ve been the victim of fraud, please contact your bank immediately to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant so Support can examine the transaction flow. For account‑specific concerns or if you have documents showing misuse, contact Support at https://support.link.com/contact/login? and include dates, transaction IDs, screenshots, and any correspondence so we can review the matter. We investigate reports of potential fraud and work to prevent misuse of our platform — thank you for raising this with us.

Response from link.comDec 20, 2025

We’re sorry you received that unexpected email—that sounds worrying. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself doesn’t independently harvest card data or send marketing emails on its own. You say you’ve never had prior contact yet the message claims payment details are stored. Next steps: 1) if you’re concerned the email is legitimate, mark it as spam and avoid clicking links; if you want to confirm whether an account exists tied to your email, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account, 2) when you contact Support, include the email header or a screenshot and the exact message text so we can examine whether the message came from a merchant or is potentially fraudulent, 3) if you notice any unauthorized charges, contact your bank to dispute them and consider reporting the charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe. We take concerns about unsolicited contact and potential misuse of payment details seriously and will assist where we can — thank you for raising this with us.

Response from link.comDec 20, 2025

Sorry to hear this happened—that sounds very distressing. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself does not independently collect or “steal” card data; accounts and saved payment methods are created as part of a merchant’s checkout flow when a customer provides payment information to that merchant. You say your card was charged during a visit to the merchant site and you didn’t sign up for Link. Next steps: If you’re the cardholder, contact your bank immediately to dispute any unauthorized charges and follow their guidance. Report the charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so Support can examine the transaction flow and merchant involvement. If you want help locating or removing any Link account tied to your email, use the "I can't login" option at https://support.link.com/contact/login? and include any emails, merchant name (Frederick’s nut), and timestamps so Support can examine the account creation flow. We take reports of possible data misuse and unauthorized charges very seriously and will assist where we can — thank you for sharing this with us.

Response from link.comDec 20, 2025

We’re sorry you received that unexpected email—that sounds worrying. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—because the flow is seamless, some users may not realise an account was created during a merchant purchase. Next steps: 1) if you want to confirm whether an account exists tied to your email, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account, 2) if the email looks suspicious, mark it as spam and avoid clicking any links; when contacting Support, include the email header or a screenshot so we can examine the message and account flow, 3) if you notice any unauthorized charges, contact your bank to dispute them. We take concerns about unsolicited contact and data handling seriously and will assist where we can — thanks for raising this with us.

Response from link.comDec 20, 2025

We’re sorry you received that unexpected email—that sounds worrying. Link is a saved‑payment and checkout product that can store payment and contact details to speed future checkouts—because the flow is seamless, some users may not realise an account was created during a merchant purchase. You say the deletion link looped and didn’t confirm removal. Next steps: 1) if you want to confirm deletion, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account tied to your email. 2) When you contact Support, include the deletion email and any screenshots or the exact page URL so we can examine why the removal flow failed. 3) If you’re concerned about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions. We take concerns about unwanted accounts and data handling seriously and will assist where we can — thanks for raising this with us

Response from link.comDec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Response from link.comDec 16, 2025

Hi there—we're sorry to hear that you got charge besides cancelling the subscription directly, you can also delete the payment method in here: https://support.link.com/questions/how-can-i-remove-my-backup-payment-method