link.comReviews of link.com

Response from link.comFeb 27, 2026

We’re sorry to hear your concerns — protecting personal information is important. From your message this relates to Link’s saved‑payment and checkout experience. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please contact Support at https://support.link.com/contact/login? if you’d like us to investigate the specific issue you encountered or to remove stored payment details. If you can, include the merchant name, the time of the payment attempt, and any error messages so the team can reproduce and address the problem. You can also review how we manage personal data in our privacy policy: https://stripe.com/privacy.

Response from link.comFeb 21, 2026

We’re sorry this caused distress — that sounds upsetting. From your description this concerns Link account creation and saved payment details. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please contact Support at https://support.link.com/contact/login? so the team can investigate the specific account and help remove any stored payment details that you did not authorise. If you’re encountering errors when trying to delete the card, share the merchant name, the time of the payment attempt, and any error messages with Support so they can reproduce and resolve the issue. Thank you for reporting this publicly — we’ll pass this feedback to the product team about clearer consent and deletion flows.

Response from link.comFeb 21, 2026

Nous sommes vraiment navrés que vous ressentiez cela — votre colère est compréhensible. D’après votre message il semble que vous soyez très mécontent d’une interaction avec Support ou d’un traitement de remboursement/compte lié à Link ou Stripe. Si le problème concerne un remboursement ou un transfert manquant, veuillez d’abord contacter le commerçant pour confirmer l’opération et obtenir la date et l’identifiant de la transaction. Si le commerçant confirme l’émission du remboursement ou si le problème concerne directement votre compte, contactez Support via https://support.link.com/contact/login? pour les cas liés à Link ou https://support.stripe.com/contact/login pour les cas liés à Stripe, en fournissant la date et l’identifiant de la transaction. Si vous avez déjà un numéro de ticket, mentionnez‑le dans votre demande pour accélérer le traitement. Merci d’avoir partagé votre ressenti publiquement — nous comprenons l’intensité de votre frustration et le team examinera les informations que vous fournirez via le formulaire de Support.

Response from link.comFeb 21, 2026

Nous sommes désolés d’apprendre cela — cela doit être très frustrant. D’après votre message, il s’agit d’un remboursement émis par un commerçant mais dont le crédit n’est pas encore arrivé sur votre compte et concerne Link. Link est un produit de paiement enregistré conçu pour accélérer les paiements en ligne en conservant les coordonnées et les moyens de paiement d’un utilisateur afin de simplifier les prochains paiements. Contactez le commerçant pour confirmer que le remboursement a bien été initié et notez la date et l’identifiant de la transaction. Si le commerçant confirme le remboursement, contactez Support Link via https://support.link.com/contact/login? en fournissant la date et l’identifiant de la transaction afin que l’équipe puisse examiner la situation. Si vous avez déjà un numéro de ticket, incluez‑le dans votre demande pour accélérer le traitement. Merci d’avoir signalé ce problème publiquement — nous comprenons l’exaspération et le team examinera les informations que vous partagerez via le formulaire de Support.

Response from link.comFeb 21, 2026

We’re sorry this was so difficult — that sounds both frustrating and stressful. From your description this concerns subscriptions managed by a merchant through Link. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please contact the merchant first so they can cancel the subscription and confirm any refunds. If the merchant won’t help, contact Support at https://support.link.com/contact/login? and provide the merchant name, transaction dates, and any correspondence so the team can advise on next steps for removing stored payment details and blocking future charges. We appreciate you reporting this publicly — we’ll pass your feedback to the product team about clearer subscription controls and cancellation paths.

Response from link.comFeb 21, 2026

We’re sorry to hear this — that sounds upsetting. From your description this concerns Link account creation and deletion behaviour. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Please contact Support at https://support.link.com/contact/login? if you’d like assistance removing stored payment data or to ask about the deletion countdown and what it means for your account. The team can explain the retention period and next steps to remove saved payment methods. Thank you for flagging this publicly — we’ll pass feedback to the product team about making creation and deletion clearer.

Response from link.comFeb 14, 2026

Thanks for letting us know — we’re sorry this felt untrustworthy and unsettling. This is a Link concern where an account may have been created during checkout and a confirmation request was sent. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Next steps: If you are the cardholder and see any unexpected or unauthorized charges, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant. To request account deletion or report the suspicious confirmation email, contact Link Support at https://support.link.com/ and provide the email address that received the message plus a screenshot of the confirmation email so the team can verify and process the request. For your security, do not reply to the sketchy email with sensitive details—change the password on your email account, enable two‑factor authentication, and monitor card activity closely. We can’t access or act on account details in a public reply—please contact Link Support via the link above so the team can verify and take appropriate action.

Response from link.comFeb 13, 2026

This sounds like a Link issue where an account may have been created during checkout and your payment/contact details were saved without your clear knowledge. Link is a saved‑payment and checkout product designed to speed up online payments by storing a user’s payment and contact details so future checkouts can be completed with fewer steps—because the experience is designed to be seamless, some users may not realise an account was created during a quick payment flow. Next steps: If you are the cardholder and see any unexpected or unauthorized charges, contact your bank immediately to dispute the charge and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant. To request account deletion or data removal, use the Link support form at https://support.link.com/ and provide the email address and any screenshots of the login email so the team can verify and process the request. For your security, change passwords on the affected email account, enable two‑factor authentication, and monitor bank accounts and card activity closely. We can’t access or act on account details in a public reply—please contact Link Support via the link above so the team can verify your request and follow up.