Nicolas D.
Terrible experience — no support, broken translation process
Our experience with Linguana has been an absolute nightmare. We discovered that Linguana automatically converts our clean Webflow "br>" tags into "br/>" during import. As a result, the translated version does not match the original HTML structure and our entire site fails to translate properly. We reported this issue on Friday morning, and yet no one from support has responded or provided a fix. We are still stuck with a broken multilingual setup. For a paid tool claiming to work seamlessly with Webflow, this is unacceptable. It’s overpriced, full of bugs, and completely unreliable. We’re extremely disappointed and cannot recommend Linguana at this stage.
Response from LinguanaSep 29, 2025
Hi Nicolas, We'd like to clarify a few important details. Both br> and br/> are valid line break tags in HTML, and Linguana always accounts for this. Our translation algorithm is specifically built to handle raw HTML content and ensure accuracy across different languages and structures. A tag like this would never by itself cause a translation failure. We also want to note that your support request was submitted late on a Friday, after our business hours. This review was posted on Sunday of that same weekend. Our support team responded with a fix first thing Monday morning, which is our standard practice. Please keep in mind that responses should be expected during normal business hours. Linguana is built to provide a high quality multilingual solution at an affordable price. In fact, our pricing is more than 50% lower than comparable alternatives, many of which are out of reach for small businesses. Our goal has always been to make professional grade localization accessible without the enterprise-level price tag. We're disappointed to hear you felt this way, but we remain confident in the reliability of our platform and our ability to support you moving forward. Best, Aaron