Elisabeth E.
Our daughter loves Linetics! They could offer better customer service and actually respond to emails and phone calls. We did finally receive our order.
I edited this review on January 16, 2020. Please read the whole thing. Need better customer service! We ordered these magnetic sticks and balls from Linetics LLC Scottsdale AZ, for our daughter on December 11. We have been waiting 3 weeks and haven't received anything! They haven't responded to any of our emails asking about the status of our order. They never answer the phone 😡 and I have called several times! They charged our card for payment without even shipping our order. We asked for a refund since we never received anything, and they haven't responded at all. I am editing my original review because this company did eventually email us and ship our order which we received in good condition. Just 5 weeks later😬 but they said they were really swamped and had issues because of Covid lockdowns etc. So that's understandable. It would help if they didn't send 2 or 3 marketing emails a day during the weeks we were waiting for our order, but maybe those were automated so...