Angelika A.
They don’t accept returns
Very poor fabric quality, terrible shapes, not what they look like on photos and they don’t accept returns!
At the heart of linenne: is our love for natural fabrics and the desire to produce beautiful clothes that can be enjoyed for years to come.
Linenne (linenne.com) has 148 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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148 approved reviews, newest moderated first
Angelika A.
Very poor fabric quality, terrible shapes, not what they look like on photos and they don’t accept returns!
Godfrey C.
Unfortunately I placed an order before reading these reviews. The reviews do not exaggerate. The website gives no mention that they ship from outside the uk or the time to deliver. After placing the order there were regular updates and it became clear that the order was shipped from America. It took 3-4 weeks to arrive. As others have said the quality was not as expected and also the sizing was inaccurate. I emailed requesting return details and over the course of a lengthy exchange it was impossible to get any return info. They simply ignored this request time and time again despite the website saying it was possible to return an order. Close reading of the website did say that the return costs were the buyer's responsibility and that the original P&P would be deducted from the refund. But despite this I could not get return details. Each email offered a refund. and' keep the order' offer. Not much but started at $4 and finally as I was getting nowhere with the refund I accept $13. So in summary do not buy from these charlatans. Everything about them is 0/100. Do not be tempted.
Elanor W.
Item arrived with big hole in it, when I contacted they refused to refund me.
Mairead M.
Ordered a linen look dress on this site without researching it here..no email confirming purchase..no response..could not stop the payment..a scam site..AVOID.
Anna
This purchase has been a disaster!!! I bought several pieces becuase their website said i could easily return what I did not like. There have been over 10 exchanges, where they say that they offer me "a compensation" of 28 dollars (the purchase was over 250) and refuse to give the instructions for returns. They sent two identical dresses and forgot one, and they refuse to admit it even though I have sent them the pictures of the packages. I will be reporting them to the BBB and EU authorities, but this is awful. DO NOT let the pictures fool you. Their customer service is awful and you will not be able to make returns. I will continue to write but the investment in time so far has been greater than the purhase.
Elin L.
SVINDEL. Dette er SVINDEL. Fikk varen etter 3 uker, og det var ikke det jeg hadde bestillt. Svindel, og dårlig kvalitet.
Roberta C.
Ho acquistato due abiti che dalle foto sembravano meravigliosi... invece sono pessimi, la qualità è molto scadente, sono praticamente di plastica. Inoltre anche il taglio non è proprio come quello delle immagini. Davvero terribili!
Shaikha F.
I have order 5 pieces and I have 2 only as per my order and the rest were wrong items with wrong sizes. The dresses don’t match the description and photos on the app. Waaaaay poor quality and even the look. When I got in touch with the customer service, they acted as if they have no idea about anything. I was talking apples with them and when they responded they were talking oranges. As if you are talking to an idiot who has no clue about what he is doing. Very unprofessional Extremely disappointed with this experience and would neither order ever again nor recommend it to anyone