Pam S.
Disreputable Company…. Avoid!
I would go to negative stars if I could. I ordered 2 jars of beef tallow. This was my first order. I had wanted one as I was just trying it for the first time but that wasn’t an option. I got an email verifying the order. I got a second email shortly thereafter showing another order for two more jars. I neither ordered or needed more. This was followed quickly by an email asking me if Mark had provided me with good customer service. Well, I just had been billed for another $38 for tallow I didn’t order and had never dealt with Mark or anyone else. I emailed about the error and got the most convoluted response about a pop up box on order forms asking if the purchaser would like to order more before the order went through. Uh, no, as I had only wanted one jar to begin with and only got two because I had two and the initial email showed the order was correct. A follow up email from the company advised me to go to their forum to initiate a return. What a joke. They wanted to charge me $21.95 to return the jars I DIDN’T ORDER that cost $38. Do yourself a favor and get your beef tallow from a reputable company.