LineageprovisionsReviews of lineageprovisions.com

I used to be a fan and big supporter of Paul Saladino's mission, but Lineage Provisions' and Heart & Soil customer care is horrible. I placed an order 3 weeks ago that I never received. Lineage emailed me admitting fault and explicitly promising an immediate full refund. Since then, they have completely ignored my email and ghosted me. Literally zero response. I finally had to file a dispute with my credit card company to get my money back. I am so disappointed. The critics are right: they try to constantly upsell you, their discount codes are misleading and you can't reach a humanif there ate anybissues No phone number. You are entirely at their mercy. Worse, his other company, Heart & Soil, is the exact same way. A second order processed through them on the same night, and they said it was me. Zero responsibility. This has stolen hours of my time. I wanted to believe they would make it right. Sigh... I bought these products as clean fuel for my son to eat after school in between his sports routines. I was hopeful thee products would arrive. Do not buy from this company unless you want your money tied up and your time completely wasted. Sad to have had this experience. I was a loyal customer.

I ordered product over 7 weeks ago And still no delivery. I’m trying to cancel order

I ordred a 48 pack of their chocolate protein bars and 48 of their berry bars. They were so clean, unlike anything else, that I was excited. I could NOT of ever imagining a chocolate protein bar SO TERRIBLE. At the first bite, I thought “What in the world? What is that horrible bitter strong taste?” It is also worse than taffy sticking to your teeth. The berry wasn’t as bad, but not anything I could ever make myself eat. I made a bad decision to buy these, trying to buy at the best price, as even with a subscription price, $3.43 each. I decided to ask for a refund. They have no phone number, so it’s been an in house mail system, with them offering $142 back of my $305.00 order. WHAT?!? They are giving me credit for buying other products. Why would I want that, after this horrible experience?!?!? I have filed a dispute with my credit card company. Buyer beware! What a disappointing company.

This company has an incredible protein bar with terrible logistics and shipping. I experienced delays in shipping with no communication from their shipper, I expressed my concern with the company and they offered no alternative solution like using USPS or UPS. Due to poor customer service and major shipping issues/delays, I would stay away from ordering from this company.

Lineage Provisions has become one of the sleaziest, most obnoxious companies I’ve ever ordered from. I was a loyal customer, but I’m completely done. Their website is an upsell trap from start to finish. Every step feels designed to trick you, pressure you, or sneak more products into the order. It’s not a normal checkout experience — it’s a relentless money-grab wrapped in “wellness” branding. And the shipping issues make it even worse. Orders show as delivered, but they never arrive. When a company is this aggressive about extracting money from customers, and then the order doesn’t even show up, it stops feeling like bad luck and starts feeling like a scam. The whole experience feels slimy: constant upsells, manipulative checkout tactics, delivery problems, and zero sense that the customer matters once they have your money. I went from loyal customer to never ordering again. Lineage Provisions feels less like a premium brand and more like a giant sleaze factory with nice packaging.

I actually quite like their Cookie Dough protein bars. Very clean ingredients, a lot of it is organic, crazy macros (185 calories 20 grams of protein) with zero weird, unpronounceable ingredients. I was impressed. It's a pretty distinct taste, but if you're familiar with whey, tallow, and collagen that's the main idea plus some gooey chocolate and a touch of honey.

I did not like the taste of their mixed berry bar. They sent a second package that i tried to return or exchange and they wanted $22 to do it or have me go and ship myself. I think for an exchange of products that is ludicrous. And they did not respond to my emails about it

This company engages in deceptive advertising of the sort that has been ruled illegal by the FTC. They promise a 10% discount if you give your email, then ask for your phone as well, then it turns out that the discounts are heavily restricted and rarely apply. When I tried to reach out to their customer service in the hopes that there was a genuine disorganization issue, they closed my ticket without addressing the deceptive advertising at all. I don't do business with companies that lack integrity.