LINEReviews of line.me

Diese Firma hat den schlechtesten Kundenservice den ich je erlebt habe. Es ist unglaublich schwierig ein Antragsformular zu finden und hat man es mal gefunden kann man nur Knöpfe drucken, keinen Text selber schreiben. Die Antwort/Rückmeldung bekommt man sehr schnell zurück, inform einer Standartantwort die einfach nur wiedergibt was in den FAQ auf der Webseite steht. Eine E-mail für Kundensupport gibt es nicht. Auch sonst ist die App nicht zu gebrauchen, Sticker kosten Geld und sie ist voll mit Werbung, kann ich nicht empfehlen.

Wow, what a negative experience. Many negative experiences with LINE, actually, but because I have a business in Thailand, I have no choice but to use it. It is hard to believe how popular this app is here. They must like doing business the hard way. You asked about today. Well, got a new phone today. Had LINE up on laptop to try to sync and then find out when you change phones, it is nearly impossible to keep your LINE account. I lost hundreds of business and personal contacts. All because of the confusing and lazy sign-in measures taken by LINE. Clearly, the executives at LINE do not use their own product or don't care about their customers because no VP or CEO could possibly think this is a way to run things. No CEO or VP is stupid enough to think this is acceptable, so it is deliberate or they simply do not care about their customers. Truly horrible app.

Warum das Thailänder diese App benutzen ist unerklärlich. Schlechteste App überhaupt zum kommunizieren.

The is the worst messaging app I have ever used in all the years of using phone apps, I have no idea why so many people use it.

That app are bullshit

My mobile line is a joke! No customer service!!!

I have been a loyal LINE user for years, but this has been one of the worst customer support experiences I've ever had. After upgrading from my old phone to new, I factory reset my old phone, believing the data transfer was complete. When I tried to log in on my new phone, LINE would only send the verification code to the old LINE app, which no longer existed. Despite having a registered mobile number and email address, there was no option to verify my identity through either of them. This account recovery process is outdated and extremely user-unfriendly. The biggest disappointment, however, was the customer service. I contacted LINE Support several times and clearly explained that the verification link they sent was invalid. Every time I clicked it, it displayed "This URL is no longer valid." I even attached screenshots and asked them to verify the link before sending it again. Instead of investigating the issue, they repeatedly sent me the same invalid link. It felt like no one actually read my emails. The responses appeared to be automated templates rather than genuine customer support. A company with millions of users should provide better account recovery options and customer service. Security is important, but users should not lose access to their accounts simply because they changed phones. Until LINE improves both its account recovery process and customer support, I cannot recommend this app. My confidence in the platform has been seriously damaged.

Yall damn useless support, i cant chat, email, or call? wtf, im having trouble log in, where i dont have any LINE APP on any device, how the f should i get the verification code????