Lincoln Limousine | New York Limo and Car serviceReviews of lincolnlimousine.com

Booking this service to give a wow factor to my husband on arriving to New York I was disappointed to begin with that I had to make several phone calls after landing, one to tell we landed, one to say at baggage and one to say we outside. Paying for a limo concierge service YOU should track a flight and be waiting to welcome us as guests from airport arrivals. When we eventually found our car, dirty, covered in road dirt, and having to wipe out hands from the dirt after leaning on the vehicle for a picture. Our driver was dressed in ragged jeans and loose jacket and did not in any way resemble a chauffeur but a non registered bogus taxi driver. Inside, the vehicle looked ready for the scrap yard. Fabric or "leather" was ripped and worn, the radio, lighting and other "features" didn't work, glasses were dirty and the water bottles sat in a compartment with stale water in the compartment bottom. The divide screen did not work nor did the windows. We had already booked a car for the return journey to the airport and thank god they send s standard car as this normal vehicle was far superior than our "Limousine" experience.

Horrible Company !!!! Over Priced Horrible Cars

The reservation process was very professional and when we arrived they were not there waiting and we ended up waiting 20 minutes, which was fine as it was a beautiful day. the driver was a lady who was dressed very casual with a football jersey on. The car was dirty and worn looking on the inside. there was a bag of rubbish in the back seat under my legs. the driver was on the phone for most of the journey into the city centre and was a very erratic driver to be polite about it! Not a nice experience and I would not use them again.

The driver picked me up from Newark airport about 35 min after my arrival! I don't pay this much money to stand on a curb in the freezing cold and wait for my car service. The car that arrived smelled like cigarettes so badly that I had to ride with the windows down. The car itself was broken in several places, and had stains on the floor, ceilings, and front seats. Not to mention the outside looked like it just drove through dirt. When I called to explain this to the manager he only reimbursed me $10. Worst car service I've ever taken.

At JFK Airport I have waited for 15 minutes with my family. This was my second time and again Ihad waited for at least 15 minutes at JFK. But, thanks God they've showed up, at least!!! For return to JFK, at my Hotel in Manhattan, I've called the company at least 5-6 times. The nice lady on the phone was very polite, however, she was probably lying. After 1 hour wait in the Lobby, our hotel staff called a cab and we caught our fly. Again thanks to God, they did not charged my CC. So beware of them!!! I am done with this company

It's very tough finding a good car service in NYC, especially one that offers reasonable pricing. Lincoln Limousine provided excellent pricing, however I had an unacceptable experience. I landed at the airport after an entire day of traveling and found that my driver had not arrived. When I placed a call to the dispatch I was treated unreasonably. The woman on the line answered me with an attitude and did not allow me to get a word in. What makes this experience most frustrating is that I had to resolve my OWN issue. Needless to say, my company will no longer be using your services. I suggest when you decide to hire someone who does not know how to conduct themselves in a friendly manner that you think about all the business you could lose. My company travels on a weekly basis and all that business is being handled by a new car service.

Booked a 10 seat stretch Limo for airport pick up at JFK for a special birthday occasion, paid extra for meet & greet. However, after a 10 minute wait we had to ring us to see what was happening they told us stuck in traffic will be with you shortly after another 10 minutes the driver arrived and escorted to the car park. There was no Limo just a SUV, to say we were disappointed is an understatement, we phone directly and was told the Limo had broken down, and no redress was offered and no apology was offered. Would not advise to use this company.

Not the car I ordered or the service and was overcharged by a driver whom fequently asked about and hinting about money and tips throughout the journey