The Lincoln MotorReviews of lincoln.com

I’m disappointed with the window regulator issues on my 2026 Lincoln Aviator. Both passenger-side windows have experienced problems with their window regulators. I believe Lincoln should take this issue seriously and find a proper solution. I expect better reliability from a luxury vehicle, especially one that is still relatively new. I hope Lincoln will address these issues and provide better support to its customers.

I worked with Lincoln Customer Care regarding a repair issue with my vehicle, and while I appreciate their involvement, the outcome was mixed. After multiple unsuccessful repair attempts by a dealership, my vehicle still had an incorrect color match. An independent shop confirmed that proper correction required repainting and blending additional panels to restore the vehicle correctly. Lincoln Customer Care was responsive and did stay engaged throughout the process, which I appreciated. They also contributed financially toward the repair, which helped move things forward. However, the level of support ultimately did not fully address the situation. The additional repair work was necessary as a direct result of prior unsuccessful attempts, and I was still left coordinating between parties and relying on a third-party shop to step in and help resolve the issue. In the end, the vehicle was repaired correctly, but it required significant effort on my part to reach that outcome. I do appreciate Lincoln’s communication and partial support, but I would have expected a more complete resolution given the circumstances.