Limos.comReviews of limos.com

does NOT pay they NYC affiliates for the work they forwarded to us!

I had a scheduled ride for a large group. They did not show up and when I called limos.com all they could do was call their operator, who was not answering the phone. I ended up having to get multiple Ubers to take the group. The spoke to the rep repeatedly over several hours and she still could not get in touch with the operator and had no idea why they hadn't shown up. We had a return scheduled, which I canceled and was told I would get a refund. I also had one scheduled for a few weeks in advance, and I wanted to cancel because I do not trust limos.com or their operators. Now I am being told they are investigating before I can get a refund. Do not sue limos.com. At one point in time, they were reliable but they are currently a scam.

I had a confirmed booking with Limos.com for a scheduled pickup, and the service was cancelled at the last minute, leaving me completely stranded. There was no adequate notice, no backup vehicle, and no meaningful support provided at the time of cancellation. This created a very stressful situation and forced me to arrange alternative transportation urgently. For a company that positions itself as a reliable, pre-booked luxury transportation service, this level of execution is unacceptable. The entire purpose of using a service like this is to avoid exactly this kind of uncertainty. I would strongly caution others: while booking is easy, reliability—especially when it matters most—is not guaranteed. I expect better contingency planning and accountability from a premium transport platform.

Don't even waste your time trying to book online. This is classic bait and switch. Any car with the tiny mov destination is not available. You won't know that until you put in all your information and then the sight tells you something is wrong. When you call they offer you a ride that is hundreds of dollars more. So disappointing.

STAY AWAY!!!!!!!!!!!!!!!!!!! Booked a ride from Newark Airport on July 15th for 4 people and 8 pieces of luggage The driver did show up but in a BMW sedan!! They could only fit 2 people and the other 2 had to take an Uber. It was clear on our reservation that we needed a large vehicle and the Limo company just sent whatever they had available The cost of the return trip was $183.00 and the Uber was $95.00Limos .com would only refund me $50.00 and a $70.00 credit to screw me the next trip STAY AWAY!!!!!!!!!!!!

We provided a last-minute ride for this company and helped them out when they were in urgent need. Despite multiple promises, we’ve now been waiting for over 4 months to get paid. Every week we are given new excuses and delays. This is highly unprofessional behavior. Be careful – better to work with a more reliable company!

Do not use this company! I booked and paid for a party bus for 23 kids going to prom. 36 hours before the ride was scheduled they just canceled the booking. Their reasoning for canceling the booking was they couldn’t find a driver, but in all reality, they double booked and probably got more money for the party bus and offered me a smaller limousine. I refused the limousine because it could not accommodate the amount of kids. It was going to cost them money to find another party bus and they decided just to cancel the whole ride and ruin these kids prom experience. Shame on this company!!!! They are very unprofessional it the multiple conversations that I had with them. Then the final slap in the face of offering me a $100 voucher for my next booking with thrm was almost comical. I would advise anyone and everyone to stay away from this company.

Our experience with Limos.com in Atlanta for our corporate event was an absolute disaster. The company falsely advertised amenities like LED lighting, Wi-Fi, hardwood floors, and leather seats—none of which were present. The so-called "party bus" had a broken sound system, no music, and no A/C unless requested, completely defeating the purpose of the service. On top of that, the bus arrived 30 minutes late, and the driver was rude and drove horribly, making the ride uncomfortable and unsafe. This service was a complete embarrassment for our event. Avoid this company at all costs!