MGM TransportationReviews of limomgm.com

Passengers: 24 people from a Church. Average age: 70+. We requested repeatedly to send a bus that is able to handle people with walking disability, people who use 'walkers', but not wheel chairs. We were assured that is what we will get. The 27 passenger bus arrived - essentially brand new. To get to the sets we all had to take the 3 steps, the first one off the ground about 12 inches. The 3 other steps were NONE Standard 12 inch steps. It took 3 of us to help one of our members to make it UP and then DOWN. Even those who are more able had trouble making it. It seems that our request was ignored - but the payment 2 months in advance was promptly processed. We will keep this unpleasant experience in mind the next time we look for transportation. Currently we use 'buses' about 4 times a year. Signed: Simon L. Engel, Member

I worked with Andre during booking and he was quick to respond, was friendly, etc. We ordered two limos for our bridal party, both with champagne on ice. One limo was stocked as expected. The other had a bottle, but there was no ice. It wasn’t the end of the world but it was about 100 degrees so the bottle was hot with no ice. I can live with that. The hard part was the AC was not working and all of the groomsmen were drenched with sweat by the time we reached the venue for pictures. It’s hard for me to rate higher higher because of those issues, but I will say that both drivers were very professional and good drivers.

Driver suggested we get off of the limo an hour before our reservation ended. We insisted that we stay on the limo for the rest of the last hour, but still ended getting off 15 minutes early.

The buses had nice interiors and were clean however, communication with this company was abysmal. The company would communicate one thing to us, the client, and something totally different to the drivers. A lot of confusion was thus created. Drivers would then communicate changes to our riders instead of coming straight to me, onsite logistics, to confirm resulting in more confusion. Deborah Mendicino was an exceptional driver.

We used this company to charter our 4 day trip to San Francisco and surrounding areas. They were late showing up and the bus was filthy when we got it. Our driver was an extremely nice person and an extremely cautious driver. If you do not like the smell of a porto-potty I would choose a different company.

I would have love to give a more positive review. But unfortunately there were a few hiccups. The limo driver got lost on our way to church which cause a delay and i was approximately 20 min late to the ceremony. Also, it was either too hot or too cold in the limo. Overall it was an okay experience.

Okay so we rented the party bus to fit 21 people we where told it fit 22 people max we still were sitting very tight on the bus. the bus arrived early to pick us up in yuba city to take us to downtown sac for a concert, which was great so we could make sure everyone was ready to go. The bus was nice besides some of the windows didn't have a shutter to pull down to block out the sun that was in half of the people's faces on the bus, it took us 30 minutes to figure out how to connect to the Bluetooth to play music after I was told by the manager there was a aux cord on the bus and I wouldn't have to bring my own there was NO aux cord and we had to connect to Bluetooth which the driver had no idea how to do there was several times the driver slammed on the breaks causing passengers to loose balance or fall over and almost spill the beverage which we where told we would be charged for if we spilled anything and that wouldn't of happened if the driver knew how to drive. I was also told there would be champagne on the bus including water and cups there was NO champagne which was disappointing since we paid $1035 dollars we arrived on time that was a plus and after the concert we called the driver to pick us up. We had 2 walk 10 minutes to find the bus because the driver was unable to come to us. The drive home was good much better driving and we got home safe. Overall we had a good experience and a fun time just wish some of the things I was told was accurate and they need to replace blinds on the bus

The driver got there a few minutes late, not too late and the limo needed a few repairs