Beth Andrews C.
Actually -1 customer experience
Actually -1. Took a full month to receive after ordering and didn’t bother to answer requests for tracking number until I reported them. Will never order from this company again.
Limoges Jewelry offers personalized and name jewelry at discount prices. Find mothers rings, name necklaces, name bracelets and birthstone jewelry for anniversary, birthday, engagement, mother's day and wedding gifts.
Limoges Jewelry (limogesjewelry.com) has 33 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 29 reviews with 1 star · Clear filters
Beth Andrews C.
Actually -1. Took a full month to receive after ordering and didn’t bother to answer requests for tracking number until I reported them. Will never order from this company again.
Marguerite W.
Awful .. I placed an order on November 18th..after a couple of days..and being hung up with customer service.. they said they didn't have any order from me.. they credited my credit card but said they didn't have an order...Iwill be contacting BBB and telling them that they are fraudulent...my cc has been contacted and they are aware...worst experience of anything I have bought
Sloan D.
Buyer beware!!!!! I ordered a bridal ring set. Originally listed at $199 but purchased on sale for $49.99. The ring came with engraving but was nothing like photo and very cheap. It was not even worth the sale price.
Response from Limoges JewelryApr 25, 2024
Hi Sloan, We apologize if you are unhappy with your item. Please contact our Customer Service department and they can provide you with return instructions to receive a refund.
Canute the G.
I commissioned a graduation ring from Limoges. The craftsmanship quality is poor. The gold plating wore off in less than 2 weeks. The gemstone setting also loosened substantially. Also, the ring seems to cut blood circulation in my finger. It's just not a high quality piece.
Response from Limoges JewelryMar 20, 2024
Hello, We are sorry to hear you experienced issues with your order. If you have not yet done so, please send us an email with your order number and image of item to review and better assist you.
Mary
If I could give a minus 10 I would!!!! The WORST customer service!!! The worst advertising BS!!!! I spent an hour on the phone with representative, and then supervisor...they first offered to remove the shipping fee, then said they can't do it. I was willing to spend the lowest discounted price, they charged me three times that amount. PLEASE BUYER BEWARE!!!!
Response from Limoges JewelryMar 20, 2024
Hi Mary. We are sorry to hear you had a bad experience. Can you please send us a private message with your order number to further review?
Stephanie
Buyer Beware! I wish I had thought to read reviews before placing orders. Very poor quality. Website is horrible to manipulate and customer service was like dealing with a robot. I have deleted all incoming info from Limoges and suggest you don’t get tempted by thier “sales”. Worst customer service I’ve ever had.
Response from Limoges JewelryMar 20, 2024
Hi Stephanie. We are sorry to hear about your experience. Please send us a private message to get further information from you such as your order number and images of item received to better assist you.
Eihab
Very poor quality workmanship. Poor quality materials. The gold plating wears off almost instantly. Customer service is AWOL. Shop elsewhere for sure!
Response from Limoges JewelryJan 10, 2024
Hello Eihab, We apologize if you encounter any issues with your purchased item and customer service. Please send us your order information to our customer service email ([email protected]) and we would like to make this right. We can issue a replacement for the defective item or a refund. We apologize for any inconvenience.
Julianne
Horrible company who doesn't fill orders at all. Don't order gifts because you won't get anything or if you do receive something it's junk. Customer support is a joke, not helpful at all.
Response from Limoges JewelryJan 10, 2024
Hello Julianne, We apologize for any issues you encountered with your order. Please send us your order information to our customer service email ([email protected]) and we will look into your order. Our items can take 2 business days to manufacture while others can take up to 6 weeks. Once we review your order, we can advise the lead-time on your item, offer a discount if we shipped late, or issue a replacement/refund if you are unhappy with the item received.