Lea
It doesn't pay to return disappointing items.
Several times I have been sent muddy, dark unacceptable strands of beads. Most recently the strawberry pink jade is ugly grey and the moss agate is solid dark green with no visible "moss" lines. LimaBeads says full refunds are guaranteed but you have to pay the postage. So paying postage and cost of beads, then cost of return shipping is always a losing proposition. Really disappointed .

