Lilly's KitchenReviews of lillyskitchen.com

Very poor customer service. Once again mist of the tins were badly damaged and part of my order did not turn up. After complaining over a month ago, I still haven't had a reply.

tried lillys kitchen not realising that a other company had taken it over , the food has made my dogs very ill. vets cost to get rid of issue £370 ,will not buy any more , amazon refunded cost of order

Fast delivery, well packaged, but the cats dont like the food. Trying to increase meat intake i thought id try LK. But just like the normal felix/whiskas the cats lick the gravy and leave the unappitising blobs of whatever it is. I dont think its value for money, just ordinary processed food in an expensive tin. Not for us.

Put an order in on line. 25th November delivery 1 to 4 days. Now 2nd December and not received my dog good. Contacted them and they told me it had been sent to the courier DPD. I normally use Pets at Home to buy my dog food. I will not be using Lilly Kitchen direct again.

I did not receive my order and they have kept my hard earned money. They are aware of this and despite several complaints to them they have kept my money. They say it was refunded back to my original payment method on 21/12/2023 but after contacting them several times since they’ve kept my money. Order number LL01774390. Scammers.

Just bought a bag of Lily's Kitchen Proper Food for Cats Fishermans Feast White Fish with Salmon cat biscuits. They cost double the price of other cat foods on offer for similar sized bags & I nearly didn't buy them because of the price. £10 is far too expensive for what they are. But because of the quality ingredients, the earth friendly packaging & the fact I adore my adopted Cats Protection mog, Phoebz, I bought them anyways, to try. I felt the size of the biscuits through the packaging in the shop & was pleased to find they were smaller & smoother than many other makes are & they broke quite easily by hand. I have an elderly 18yo cat who only eats fish flavoured foods. Her teeth are in top condition for her age. Finding decent kibble for her has proven difficult over the years, but she's worth the effort. The biscuits are a nice size for cats - I gave her a few to try & she gobbled them down & now she's happily purring away on my lap. I'd have given these a 5 star rating, if it wasn't for the ott price tag! I don't mind paying a bit more for wheat free cat foods, but twice the price is plain greedy imho. I've also tried Lily's tinned meaty cat foods, but she didn't enjoy them at all. I wish they made a fishy flavoured pate & a terrine type, because these are her favourites. Hope this review helps others decide.

the product is double the price of whiskers so i would have to spend £30 a week which is madness in the current state of wages paid. i simply cant afford it anymore

Recieved the sample of biscs for our dog & she loves them, also recieved a 50% off voucher for 1kg of dry food but when looking closer I found the date its valid till is 30: 11: 20 @ 23.59.. think I may have missed out on this...