Lillydirect LillyReviews of lillydirect.lilly.com

I’ve had the best experience using Zepbound. My doctor sends the prescription directly to LillyDirect, and I buy it from the assigned pharmacy powered by Fuze Health—super fast shipping! Thank you so much; I’ve lost almost 50 pounds. I highly recommend them!

Zepbound has helped me reach my goal weight and improve my overall health. Without insurance coverage I needed to use the self pay cost which was significantly cheaper than full price. I appreciate lillydirect attention to patient needs. Customer service, ordering and shipping was easy and convenient.

I have been on zepbound since December of 2025 and I have lost over 160 pounds with out even trying and I do not have sleep apnea anymore. Thankyou

I am super impressed with the helpful advice and counsel I received from LillyDirect CSR, Patricia. She patiently listened to all my concerns, answered all my questions, and made several helpful suggestions. It was a pleasure to speak to someone so knowledgeable and kind.

I had questions. I asked the virtual assistant to transfer me to a live agent, which happened. The live agent couldn't answer my questions so took my information and said a pharmacist would call/contact me within 24 to 48 hours. The next day I received a call from a pharmacist and she took her time with me and answered all of my questions. She was very helpful and honestly told me what I wanted to know. I was more than satisfied with her responses and help. I appreciate that I was able to talk to a pharmacist when the live agent did not have answers for me and told me that my questions would be forwarded. This was great customer service, in my opinion.

I went through Good RX online to get Lilly Direct. Online with doc to higher dosage and the prescription was send immediately to Lilly Direct. Excellent email communications with Good RX and Lilly Direct. This was late Wednesday afternoon. Friday zepbound was shipped overnight UPS and it arrived before 12 on Saturday. They charged my card when prescription was filled. So far very pleased.

I'm confused at the alarming bad reviews. I too was skeptical when I saw that Walgreens used them for medicaion mail order (GLP-2) Since I have started with them, I have had nothing but a good experience. I got my prescription sent here through Walgreens virtual healthcare, and once I paid, I received tracking the same day, and I received my order within two days. My 2nd order refill was done last Wednesday, and I received my medication on Friday.

So far I’m just on my first prescription, but it went through immediately from the dr office. My neurologist actually prescribed it for me. He was new at it too, I gave him the prescribing info off the website. I got a text from lilly while I was in the drs office. I filled out the information while I was in the drs office waiting for labs to get drawn, paid for it when I got home from the dr. I got text constantly telling me the process they were in. It was very easy to fill out everything and getting it paid for and ordered. It was processed that day and the label for printing was ready the next morning. I went to the dr Monday. I had my prescription Wednesday. It was packaged well and shipped quickly and cold when I got it.