Lillydirect LillyReviews of lillydirect.lilly.com

I've ordered 5X now. Every time my shipment goes out, it ships the day after I submit payment. Always in an insulated box with cold packs and always overnight UPS, including Saturday Delivery. I've always received the correct dose and all the supplies needed.

My doctor appointment to update my prescription was very close to the six-week mark when the price increases. I got on chat with a wonderful employee who handled the situation very well and got my updated prescription taken care of before the six-week mark. Her name was Mari V. on the chat. I hope someone gets recognition for excellent customer service.

Zepbound journey has been affordable and great. -100 lbs!

Maybe they've fixed these fufillment, billing and distribution issues by now. For me, I'm 3 months in and none of these problems has occurred so far. Even if some of this took place on my account, I probably would still work with them, as they know better the system and service. I feel that I'm lucky that Zepbound offers their Lilly Direct service to those of us without commercial healthcare. Lilly stepped up to the plate and saw a huge market - us fat seniors on Medicare lol . I don't even want to tell you how much Zepbound costs, with no insurance. Lilly Direct allows me at least the chance at using Zepbound, all for around $500/month. I still feel like I'm being ripped off at that price - by Medicare and the FDA and the parent company. If they can make a profit on the drug now for us seniors on Medicare, then anything higher is price gouging. Obviously, they are not taking a loss on us seniors, at the lower rate.

Once Dr sends prescription, the med and supplies arrive so fast!