Eli Lilly andReviews of lilly.com

Ho avuto un problema con la famosa penna tirzepatide e ho segnalato la cosa alla ditta produttrice cioè Lilly farmaceutica . Dopo qualche giorno mi viene risposto che assolutamente è una mia negligenza e la penna è impossibile da sostituire.. vorrei chiarire quanto segue : io non ho chiesto la sostituzione e queste persone senza avere materialmente la penna difettosa hanno solo fare congetture e scrivere che è colpa mia perché non so usarla oppure l'ho tenuta male e quindi non l'avrebbero cambiata. Ripeto: non ho chiesto la sostituzione non ho chiesto altro che un'indagine approfondita e informazioni riguardanti la penna ..bolle che non dovevano esserci, perché devo iniettare questo liquido nel mio corpo. Un medicinale che costa moltissimo ed una ditta multimiliardaria così importante non dovrebbe comportarsi così poco professionalmente e fare la figura dei poco di buono.

Why is zero stars not an option? Stay well away from this company also sold me a faulty mounjaro pen with 1 dose inside!! They refused to admit liability as other reviews have stated... Absolute scammers

He tenido la sospecha de que mi pluma de Mounjaro estaba en mal estado y me han mareado, pidiéndome que la deje en la farmacia y no si quiera han ido a recogerla porque no tienen ninguna incidencia de ese lote. Una atención al cliente de cero para un producto de más de 350 euros. Le pediré a mi endocrina que me cambie Wegoby .

Extremely frustrating experience from start to finish. What shocked me most wasn’t just the cost, but how quickly things go wrong when you actually need support. The product itself didn’t perform as expected, and getting any meaningful help felt nearly impossible. I spent a long time trying to reach someone who could actually resolve the issue, only to be passed around or given generic responses. For something that directly impacts people’s health, the lack of accountability is honestly concerning. It gives the impression that once you’ve paid, you’re on your own. Definitely not the level of care or reliability I expected. Would not recommend.

I recently bought a couple of mounjaro pens. When I came to use the 2nd pen, it wouldn't release the primer dose, the top wouldn't press in. In short it was broken inside. I contacted my supplier who told me to phone the producers, I did this and got a 45min cross examination via the phone. A few weeks later I recieved an email basically telling me they wouldn't replace my pen, as I'd over tightened the knob, which was rubbish. They don't wish to accept any liability as a company, they care very little for their customers, all they want is the money.

Esperienza negativa durante la giornata di visite quicare io prevengo a Varese. Tempi di attesa lunghissimi e gestione del personale davvero scadente, con atteggiamenti anche poco cortesi. Mi ero prenotata perché pensavo di ricevere alcune informazioni utili. La visita è durata meno di cinque minuti, il mio medico ha confermato che i dati ricevuti non avevano alcun valore, rendendo tutto una perdita di tempo. i medici comunque erano gentili e professionali, nonostante una delle signorine con la felpa rossa faceva segno di mandarmi via. Veramente scandalosi.

This company is discussing how dare they have there clients pay allot of money 5ml $398 per month when you receive a faulty pen they refuse to replace it dispointed this has been going on for 9 weeks I missed 3weeks waiting g to be replaced they told me they would organise to be sent back they didn't no replacement discussing

Wow 91% 1 star customer reviews. That tells you they don’t care to improve. I was on hold 31 minutes and they needed to talk to problem resolution. When I called back it was a 37 minute hold time just to be told that they would not replace my insulin pen that had broken. No good will by this company. At least this wasn’t a Mounjaro pen that malfunctioned. Lots of people had that happen and got no replacement. Greedy bastards.