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lilipretty.com (lilipretty.com) has 392 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Clothing & Underwear · Surprise, Arizona
Excellent
Clothing & Underwear · Phoenix, Arizona
Excellent
Clothing & Underwear · CAREFREE, Arizona
Excellent
Clothing & Underwear · Arizona
Excellent
Showing 272 reviews with 1 star · Clear filters
Ellinor E.
DONT BUY FROM THIS WEBSITE! I have waited months for my order but it has not arrived, they say that it has been shipped but when I try to track it is no info and customer service don’t to anything, just telling me to wait. Save your money😔
Sonya
DO NOT ORDER FROM THIS COMPANY!!!!!!!! HORRIBLE CUSTOMER SERVICE AND YOU WILL NEVER GET YOUR MONEY BACK IF YOU NEED TO RETURN! I WAITED 3 MONTHS FOR A DRESS THAT WAS ORDERED AS A SMALL BUT LOOKED LIKE AN XL. IVE TURNED THEM INTO THE BBB & MY ATTORNEY IS INVOLVED NOW!
Jessica T.
I have been waiting 2 months for my clothes. At first they blamed Covid, then when I brought my inquiry to PayPal they changed their story to a delay in availability of clothing. Horrible company do not buy from them. They just take your money and say they will send your clothes but don’t.
Joy
TERRIBLE CUSTOMER SERVICE! Don't order from this company unless you want to wait a MONTH for your item to even start the shipping process. Although, who knows if it would have even shipped had I not reached out to try to CANCEL my order since it wouldn't arrive in time for my vacation. Despite my MULTIPLE REQUESTS to cancel the order before shipping, they SHIPPED IT ANYWAY!! Now that I have requested to return it, they say that I have to pay for shipping and it is very expensive to get it back to China and could take a long time in customs and I wouldn't get a refund until the return was received. WHY SHOULD I PAY?! I ASKED FOR IT TO BE CANCELLED!! They're a nightmare to deal with and the clothes are poor quality. Save yourself the headache and shop elsewhere.
Judith R.
The clothes arrived after 6 weeks delayed, very bad quality, just cheap china stuff, much overpriced!!!never ever again...
Kristen S.
If I could give the company no stars i would!! Don't order from them the clothes are cheap and look nothing like pictured and then when you try to get a refund they tell you the shipping is too expensive!!! Terrible customer service as well After they did not want to let me get a refund they wanted to give me a coupon instead for not even a quarter of the amount the item was!!! Don't do it!!!
Shawn M.
They are scammers. The items are absolutely nothing like they advertise, the item came without pockets but there are pockets in the picture. VERY CHEAP QUALITY AND WON'T LET ME RETURN FOR A REFUND. I HAVE A DISPUTE OPEN
Helen W.
Order placed 27th Nov. So called arrived in the UK 7th Dec. I have no items and all Lilipretty say is wait more. I have asked for a refund but no such luck. I have complained through Paypal and to Lilipretty and now to the National Fraud Agent. SCAM and when you write a review here this is sent to Lilipretty but they do not respond....