lilipretty.comReviews of lilipretty.com

If I could rate this any lower I would. The quality of their clothing is terrible. It is not anything it "appears" to be on their website. Customer service is even worse. I have been trying to return 3 items and they first offered me $6 refund and I could keep the items .... that I will never wear. They said they could refund me once they receive the items, but do not cover shipping back to CHINA. Or consider customs. They then offered $20 return to keep the items. And now offering $40 to keep the items. I have requested multiple times to pay for shipping back and give me my full refund or just give me my full refund.

If I can give no stars, I would.. I ordered what looked like a beautiful off shoulder dress. It came and was so awful. It looked nothing like the advertisement. Cheap looking and looked like a polyester tablecloth. When I contacted via email, I was told to send in photos and give explanation of why I wished to return it. I did. I then received an email that gave me 3 choices; 1, ship it back to China at my own expense. 2, Get a $3.00 refunded to me, and keep the item, 3, Get $3.00 off another item. BEWARE, it’s junk.

This company blocks bad reviews on its website. Items are described in a misleading fashion. For example, I bought a dress that said the top part measured 34 inches when in fact it measures 20. When I tried to return it I was advised not to since shipping to China is very expensive. They do not offer to return items to Illinois, where items are shipped from. They will not refund your total amount, they offer a "$15 refund at most." I escalated the case on Paypal, I hope to get my money back.

DO YOUR RESEARCH BEFORE YOU BUY! I should have! I ordered 2 dresses on 8/21 and received them 10/3 - well after the event I needed them for had passed. I inquired several times over the course of 2 months about my order and was asked, "please don't email us anymore they will come" When I received the order I asked for a refund as I no longer needed them and they responded, "We can refund you 6$ as compensation at most and you keep the items,is it ok? NO, NO this is NOT OK!!! Spend more money and do business with a company that actually cares - this one does not.

I received a completely different item than I ordered and the company is being a nightmare about it. They refuse to correct it and are saying I received the right item. It’s not even close to the same thing, it’s a different pattern. I ordered a 2 piece pant and shirt set and they sent me a very ugly jumpsuit. They keep telling me “we suggest you keep it as the shipping is going to cost you a lot to send it back to us in China.” They’re completely unprofessional and scam artists.

Terrible quality, wrong size, refusing to refund. This place is a scam. I wish I saw these reviews earlier! Lost around $200.

I ordered 1 dress which came 4 weeks later. I emailed support several times in which I had no reply, I reported to PayPal then received an email from lilikitty the next day. The emailed stated I could return the item but it will cost £11 tracked and could possibly be charged from customs, they offered me $6 or discount off my next order. I wish I went with my gut after reading these reviews and stayed clear of this site.

I ordered 4 dresses and to of them they sent the wrong size. The package says the actual size but the dress is different size. They offer to refund me $7.00 or 25% off the next order. I emailed them to cancel my next order and of course I get no response.