Bill
Expert help, great products
We've had two good experiences at Lighting By Gregory recently. One was to purchase six new ceiling fans for our apartment. I went to the store to buy them and got good advice and service from one of their very experienced salespeople. The other purchase was online -- for new wall switches for the fans. That was fine although their online sales aren't at the level of most online stores -- it took more than a day to get a confirmation and, when I called with a support question, I was shuttled around to 3 people before I got an answer. The other disappointing thing is that, when I set up my online account with them, they sent back a confirmation email that showed both my email address and password. The latter was bad security practice. When I sent a note to their online support email, I did not receive a reply. In sum, LBG is a good store but exercise a bit of caution if ordering online.
