Wendy
Good and Not-So-Good
Lighting By Gregory has beautiful stuff. I'm a big fan of Tech Lighting, and they've got everything to look at. All's well until you have a problem. Recently I needed replacement transformers and none were in stock. When the order came, the transformers were incorrect. I had brought an old one with me and showed it to the sales person. I had to argue to get him to take it back and re-order without being charged. This was NOT my error. The sales person actually told me I hadn't brought my sample on my first visit. So not only was this unpleasant, but I had to wait a month for the two orders and make four subway trips. I have had similar problems here before with incorrect orders and ensuing arguments. But the prices are good, so …..
