Barry S.
everything was prompt and terrific…
everything was prompt and terrific except we did not receive one item on our order

Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.FIND YOUR EFOIL →Instagram · YouTube · TikTokeFoil lineupLIFT5 FBest eFoil to start withLIFT5The flagshipLIFTXPowered foilingCollaborationsRider-driven buildsFoil lineupBoardsEngineered to flyMastsClassic series and beyondFoil wingsFront, back, and surf collectionsOur storyStoriesOur storyLeadershipGet support and guidanceSupport CenterManuals, warranty, order trackingVideo tutorialsStep-by-step guidesFind your perfect eFoilYour match in 60 secondsTalk to an expertBook a consultationDemo LocatorFind us near you
Lift Foils (liftfoils.com) has 144 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 9 reviews with 4 stars · Clear filters
Barry S.
everything was prompt and terrific except we did not receive one item on our order
Customer
We like your product and rent your boards at our resort (LaSamanna in St Martin) In the past it has been extremely frustrating to get after sales service (like our « sales rep » NEVER RETURNS A CALL) so we call directly.and some parts have had unacceptable wait times.. it seems to be getting better and we hope that trend continues
Response from Lift FoilsOct 9, 2026
Thank you for bringing this to our attention, and for having our boards at your resort. We’re looking into the sales rep contact to see where the miss happened. We’re glad to hear things are trending in the right direction and we’re continuing to work on it. For parts or support, you can submit a case at https://support.liftfoils.com/cases/new so we can track it from start to finish.
Rob B.
You have a great hotline service center. I also have a great relationship with Cecila. Good people make the difference.
Response from Lift FoilsOct 9, 2026
Thanks for this, Cecelia and the support team will be glad to hear it. Follow us on Instagram (https://instagram.com/liftfoils) to see what we're up to and where we'll be next.
Scott K P.
Repair was handled quickly. Email communication was confusing.
Response from Lift FoilsSep 9, 2026
Thanks for this, glad the repair itself was handled quickly. We hear you on the email communication being confusing, that's useful feedback as we look at making that clearer.
Mark S.
Looks like you shipped within 24 hours. Really appreciate it. Would be good to give the customer an ETA. I saw shipping was two dollars and I thought that sounds like the cheapest way to ship and I would have paid for two or three day delivery versus a week. Not sure when it's coming and the tracking doesn't tell me yet.
Response from Lift FoilsAug 28, 2026
Thanks for this, glad it shipped quickly. Good point on giving a clearer ETA and better tracking up front, we hear that and it's useful feedback as we look at improving the shipping experience.
Robert E H.
Once I was able to get a hold of Jerry Things went very very well. His customer service was excellent. The only problem was communication through your computer system. Once that is taken care of you are definitely a five star. Thanks for all the help, Bob.
Response from Lift FoilsJul 10, 2026
Bob, glad Jerry could turn things around once you connected; his help clearly made the difference. We hear the feedback on communication through our system, and we'll keep that in mind as we look at ways to improve. Thanks for working through it with us and sharing this.
Steve D.
Small discount on new ebox
Response from Lift FoilsJul 10, 2026
Steve, thank you for the review. We hope to see you out on the water soon with your new eBox on its way.
TomG
The rep I spoke with was very good. Shipment was fast. New battery is working great. Just wish I didn't have to buy a new battery in the 1st place. Outrageously expensive. I bought 2 identical boards and batteries 5 years ago. One battery died completely and would no longer take a charge. The other is working perfectly and holds a charge just as long as the new one. I treated both batteries the same yet one would discharge super fast and eventually would no longer take a charge. I was told it was something I did wrong, but the other battery held up fine. Note that the new battery didn't come with any charging or care and maintenance instructions.
Response from Lift FoilsJul 6, 2026
Tom, thanks for the detailed feedback. Glad the new battery's holding up and that our rep and shipping got you back on the water quickly. The inconsistency between your two original batteries and the missing care instructions are fair points and we'll pass this along to the team so we can tighten up what ships with a replacement battery.