Consumer
I am a repeat customer
I am a repeat customer. My battery died right after the warranty expired. The battery is $4000. I was disappointed because my big trip was coming up. I called and they said they would ship a new one right out. I emailed them and they confirmed. After dropping $4000 I did not hear from them for days. I contacted them again. They said all the batteries are I. The Netherlands. I was frustrated. They offered no help and were rude and cold in their emails. They offered me nothing for a dead battery after only a few uses. And once I paid $4000, they ghosted me and couldn’t care less. Terrible company. Do not buy from them. There are other companies that are cheaper and better quality. The batteries die quickly and you end up spending $4000 to replace. Everything is over priced, Do yourself a favor and look elsewhere or you’ll end up like me. Stuck with a product that cost $4000 every year and terrible uncaring customer service .
Response from Lift FoilsJul 3, 2026
We're sorry to hear about this experience. A battery failure right before a big trip, and delays getting a resolution, isn't the service we aim to deliver. We'd like to look into this directly, but we're not able to match this to an order on our end. Please open a case through our support portal at https://support.liftfoils.com/cases/new with your order details, and we'll get this in front of the right team and follow up right away.


