Vera M H.
This was my second order in a short period of time.
This was my second order in a short period of time. This order was excellent because it was packaged in a box and not like the last order (WHICH I DID NOT RECEIVE)!!! The last order was broken into or cut into and the product was stolen/taken. I only received the paper/plastic packing. SO, ship in the boxes, not the paper/plastic bags that are easier to break into!
Response from Lifespan DermatologyMar 16, 2026
Thank you for reaching out. We try to ensure that our products are delivered in a fast safe way. We appreciate your feedback. You mentioned that you didn't receive the first order as it was stolen/taken. Did you call our customer care team to have that order reshipped to you at no charge? We want to make sure that you received all the product that you were entitled to. Again, we appreciate your feedback.