Lifesmart OutletReviews of lifesmartoutlet.com

Ease of ordering

The salesman was well informed with my hot tub and problem

Good order process. I just hope the delivery is as seamless

Great advice through the chat! Easy purchase

Fast shipping and easy setup. No hassle purchase. Great value!

Daniel helped me place my order when the website wouldn't accept my address for some reason. Very nice man.

We spent weeks researching hot tubs/spas from low end to very high end. Cost was a pretty big factor in our decision, but so was getting one powerful enough. We sorted through a lot of them at stores and online. Online would be delivered to our curb with us required to install/setup it up and local store bought ones were turnkey with the store doing the install/setup. We considered many options; weight, with one pump or two pumps, with ozonator or without ozonator, friction heater versus regular heater, lounger or without lounger, 110v versus 220v, and service before the sale and service after the sale. We bought the Leganza and wow, is it powerful! It shipped very quickly and was delivered quickly. We had to hire some people to help get it down six steps (cushioned it and slid it down on a sheet of plywood) but once down and on furniture dollies, it was pretty easy to move it into place. We went with 220v and although there was an expense having it professionally wired, we made the right decision. If we turn up the heat while in it without the cover, the temperature continues to go up. And, you can have the heater on while the pumps are running, which is a huge bonus. We set the temperature back to 90 degrees when we get out, and 24 hours later, the temperature is still around 94 or 95 degrees. The entire thing is foam insulated and the cover is thick. As far as online shopping, they have people who answer their phones and will answer questions. They have extensive information available on their website from pre-delivery instructions to setting up and maintaining the chemicals. We are three weeks in and so far are very pleased and know we made the right decision. Having one delivered and requiring you to move it and set it up may not be for everyone, but it worked for us. This one with the cover and shipping pallet was maybe 525 pounds I believe. We also beefed up the portion of the deck this went on. A standard deck (at least not ours) would not be able to hold the weight of the spa, the water, and max people in it combined. We estimated about 4000 lbs. These are not smooth like the acrylic ones but seem to be about indestructible to us. Setup was pretty easy. Hope this helps.

Called the 800 number — answered by a live person … within a minute she has my past purchase history. I confirmed what I needed to maintain my hot tub … and THANK YOU for excellent/ respectful service. AND THEN I went on-line and bought from the website — ALL GOOD !