Robert W.
My Birthday surprise
I ordered a spa cover after paying for it. I received an email stating it takes 3 to 4 weeks for production nowhere on the website. Does it state that so I was a little surprised that it would take that long. I ordered it July 11 and didn’t receive it until August 21, the reason I give this company five stars is first off it was delivered on my birthday which was nice and secondly, every time I contacted the company for updates they provided them quickly. and we’re very helpful. most importantly, the spa cover fits perfectly, and is beautiful.
Response from Lifesmart OutletAug 28, 2023
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback, and we are sorry for any delays in the process. Our website does list the expected production time, but I send the emails just to be sure. It sounds like process took a little longer than expected, but we hope your birthday was wonderful in many ways!