Phil
Cover works well
Cover works well
Response from Lifesmart OutletNov 8, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.

Lifesmart Outlet is a trusted online retailer specializing in Lifesmart Spas, replacement parts, accessories, and hot tub maintenance products. With more than 20 years of experience in the spa industry, we help customers confidently purchase, maintain, and enjoy their hot tubs through expert guidance and reliable service.Our Customer Care Experts are available through phone, email, and live chat to assist with:Hot tub selection and product recommendationsReplacement part identificationWater care and maintenance guidanceTroubleshooting and ownership supportWhether you're shopping for a new Lifesmart Spa or looking for the right replacement component, our team is committed to helping you find the right solution.We believe outstanding customer service is just as important as the products we sell. By combining industry expertise, responsive support, competitive pricing, and a customer-first approach, we strive to earn the trust of every customer before and after the sale.Learn more at LifesmartOutlet.com.
Lifesmart Outlet (lifesmartoutlet.com) has 391 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 304 reviews with 5 stars · Clear filters
Phil
Cover works well
Response from Lifesmart OutletNov 8, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
NH
I received helpful guidance and assistance from customer support when the last mile delivery of my tub inexplicably did not happen on two occasions. One call from Lifesmart to the delivery company and my tub magically showed up. Aside, the tub was manufactured and arrived within the time window promised. Nice looking product, appears very well made and works very well. Looking forward to improved life quality thanks to Lifesmart :-)
Response from Lifesmart OutletOct 24, 2024
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! I am glad we were able to resolve the delivery woes!
Ryan K.
No delay..good quality cover better than one that came on it..
Response from Lifesmart OutletOct 24, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.
MHT
Got our new LS hot tub about a month ago, and we are thrilled with our purchase. Everything works as advertised. I was really impressed with how quickly our tub was delivered, and the company's communication in keeping me informed. Perhaps it depends on the delivery personnel, but the ones we had unloaded and placed our hot tub for us. We did pay a little for that service, but it was far less than what some other movers were going to charge us.
Response from Lifesmart OutletOct 24, 2024
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, LifesmartOutlet.com
Dana A.
The first lid a brown nagahide one that came with the sennora hot tub blew off in high winds of the high California desert and tumbled through our desert yard the clips didn’t stay in place very well except for one, it ripped right out of the top and stayed in the clip on the side of the tub . So that was a bummer . Then after living with that for 4 years and sewing it back on the lid . A few months ago we had a rain and hail storm and the old top got pummeled by the hail poc marking it and leaving dents and peeling the nagahide off in spots. So we ended up purchasing the new lid cover for the discontinued hot tub model we own. It’s a bit pricey at well over 700 dollars. But it’s for our guest house / airbnb . So I had to pull the trigger on it. This one is a black fabric cover that fits and I put the new clip holders on but it didn’t come with the little keys for the clip locks ? Maybe they will send me those? It looks great . And after five years of use the hot tub still works very well knock on wood . We change the water out after every weekender guest and clean the filters and add a table spoon full of granulated chlorine to the water while refilling it.
Response from Lifesmart OutletOct 24, 2024
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great! Have you reached out to our team or the manufacturer already about keys? Let us know if we need to help with that! As for the cover, it should be lighter and more durable, and we expect up to five years or more...so, we appreciate any feedback you have in the years to come!
Luis G.
Great Spa at a good price :-)
Response from Lifesmart OutletOct 4, 2024
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
MARIE T.
Manufactured hot tub cover in time frame quoted and shipping was fast and cover came in perfect condition and fit hot tube perfectly.
Response from Lifesmart OutletSep 26, 2024
Thank you so much for your order & review of LifesmartOutlet.com! We’re delighted to have you as our customer & glad everything’s working out great!
Steve R.
Excellent service!
Response from Lifesmart OutletSep 26, 2024
Thank you for taking the time to leave a review on LifesmartOutlet.com! We’re so grateful for your feedback & hope to work with you again soon.