Life's AbundanceReviews of lifesabundance.com

Response from Life's AbundanceFeb 29, 2024

We completely understand the "uh oh" moment that comes with seeing the bottom of your dog's food bag. It's definitely not a situation we want any pet parent to face and we're here to ensure you're never in this predicament again. By moving your Autoship date up by a few days, you can create a comfortable buffer to avoid any future concerns. Just remember, the process date you choose is when your order will ship out, so it's a good idea to give yourself a few extra days to ensure your furry friend's food arrives well before you're on the last scoop. Whether you prefer doing it online at your convenience or if you'd like a helping hand, we're here to assist you Monday through Friday, 8am to 7pm Eastern Time.

Response from Life's AbundanceJan 16, 2024

We can certainly understand your concerns about shipping charges. We’re concerned, too. At Life’s Abundance, we are constantly looking for ways to keep shipping reasonable and maintain excellent delivery times. While we do not provide any specials on shipping, it is possible to save money by ordering more products less often. For example, one bag of dog treats per month will cost $5.95 shipping, however, if you order two bags every two months, it also costs only $5.95 shipping. If you have any additional questions or would like to modify your shipment frequency, please feel free to reach out to our Customer Care team at 877-387-4564.

Response from Life's AbundanceJan 4, 2024

Thank you for your interest in our Antioxidant bars! We are currently working diligently with our new vendor on these treats and are aiming to get them out to you as soon as possible. While the decision to modify the size of the dental treat was based on positive feedback, the recipe and benefits for your dogs have not changed. Additionally, smaller treats mean more treats in each bag! While some treats rely on mechanical chewing (like bully sticks) for dental benefits, these treats provide nutrition-based support. As long as your dog is eating the treats, they're getting the benefits.

Response from Life's AbundanceSep 20, 2023

We’re sorry that your experience with delivery has been less than satisfactory and appreciate the chance to resolve it for you. When a box doesn't show up where you're expecting it to, it's frustrating. We're glad our Customer Care team was able to assist you with this issue.

Response from Life's AbundanceSep 7, 2023

Thank you for your comments and for being a loyal customer for so long. We also share your appreciation for the importance of smart spending, and we can assure you that you're still getting premium value when you purchase from us. Rising costs mean that we have to adjust our prices as well. We firmly believe that this is the most transparent and honest way to address this. That's because we won't compromise on the high quality or safety of our products, nor will we resort to cost-cutting measures such as reducing product quantity in order to keep the same price. You can trust in our commitment to deliver premium quality and excellent value for your dollar.

Response from Life's AbundanceAug 30, 2023

Having a pet with a sensitive stomach can be a challenge, especially when all you want for them is to be happy and healthy. Being gentle on sensitive tummies is one of the big benefits of our proprietary fiber blend that's now included in the majority of our foods, and even in our Beef Recipe Snack Stick treats. Tailor made for our recipes, this blend supports a healthy gut, which is what steers their digestion, immune health, mood, and overall well-being, as well as your satisfaction, as you’re left to pick up after them. We encourage you to try a bag of food with this blend, perhaps All Life Stage with Chicken Meal & Brown Rice, or our Lamb Meal & Brown Rice recipe, along with Beef Sticks for a tummy-friendly system. Thank you for entrusting us with your dog's nutrition. If we can be of any help, please contact us at 877-387-4564.

Response from Life's AbundanceAug 30, 2023

Thanks so much for giving your dogs our Gourmet Dental Treats. Modifying the size of the cookies was a decision based on positive feedback, and this size also means that there are more cookies in each bag. We hope your dog will be able to savor the flavor, rather than woofing them down, but even if they don't fully chew it up, the treat still offers the dental support it's designed for. Unlike treats that rely on mechanical chewing (like bully sticks) for dental benefits, these treats provide nutrition-based support. It's easy to forgive our dogs for their speed of gobbling treats when their happiness is so clear. And you can rest assured that as long your dog is eating the treats, they're getting the benefits.

Response from Life's AbundanceAug 30, 2023

Thank you for your comments. We appreciate that you've been a loyal customer for so many years. Like you, we understand the value of a dollar. However, as prices have gone up, our prices must also go up. We believe that is the most transparent way to address the realities of increasing costs. We won't compromise with our products' quality, or engage in other cost cutting tactics like putting less food in a bag but charging the same price. Ensuring our premium quality while keeping prices as fair as possible is a true value that you won't ever have to second guess. We appreciate you taking the time to share your thoughts and aim to continue providing your pets with our products for years to come.