We believe products designed to work together create better outcomes for people and pets. The outcomes that actually matter — for your dog, your skin, your home — come from products designed to work together, not products trying to do everything alone. Whether you’re feeding your dog, taking care of your skin, or cleaning up the kitchen, what you’ll find here are products that just work together, so you get better outcomes with less guesswork.
Life's Abundance (lifesabundance.com) has 10,307 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
lifesabundance.com
Website
lifesabundance.com
Category
Pet Stores
Location
Jupiter, Florida, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Cannot ever get through via website nor telephone to update account settings. We've been trying to update our autoship subscription for the month of November...NO LUCK AT ALL!!!
SO UNACCEPTABLE!
Response from Life's AbundanceNov 28, 2025
I’m so sorry for the difficulty you’ve had trying to reach us and update your account — I completely understand how frustrating that is, and it’s not the level of service you should expect from us.
Looking at your account now, it appears you’ve since been able to get through and make contact with us. We truly hope that from here on out, things are much smoother for you.
Thank you for your patience while we’ve worked through these issues.
TK
TK
Customer service is awful
Customer service is awful. I cancelled auto ship and another bag of dog food just showed up. You can never get a hold of someone. I waited on hold for over an hour. Tried the call back option and it took several hours for someone to get back to me. Said they would fix the issue. Didn't. I had to go through my credit card to file a complaint.
Response from Life's AbundanceNov 28, 2025
Thank you for sharing this, and I’m really sorry for what you’ve gone through. You’re right: that’s not how this should work, and we take responsibility for the disruption and frustration it’s caused.
We’ve sent you a Request for Information through this platform so we can locate your account, review what happened and ensure everything set exactly how you want going forward.
BL
Beverly L.
What’s going on?!,I’ve been a loyal customer for many…
I’ve been a loyal customer for many years and have referred many puppy families as well.
I’ve read the countless reviews regarding the problems with the lack of customer service.
I have, like many, been trying to adjust my autoship settings. I’ve tried online, by phone and left my number for a call back. No luck at all. I am getting a definite out of business vibe.
We count on your service. It’s very disappointing that I will now need to use the remaining food I have to transition my 2 girls and 6 week puppies to a new diet. I truly have no idea if my next order will even ship. If it doesn’t ship I do expect notification and absolutely no charge to my card.
This is very frustrating to me and I’m sure to all your loyal customers. Please do not continue to keep us in the dark. We need time to research other pet foods on the market to find a good fit as well as time to transition to a new diet.
Hopefully it’s just technical on your end as you are claiming but I’m starting to lose confidence in Life’s Abundance. Please don’t disappoint me.
Response from Life's AbundanceNov 28, 2025
Thank you for speaking so openly, and for your many years of loyalty and the families you’ve referred—that means a lot, and we’re genuinely sorry this is where things have landed for you right now.
You’re right to be frustrated-long hold times, trouble adjusting Autoship, and feeling “in the dark” are not acceptable, and that’s on us. The recent technology rollout created serious disruption in exactly the area you depend on most: predictable service and clear communication. That’s an explanation, not an excuse.
To address one of your biggest concerns:
We are in business.
Orders are processing and shipping, but the backlog and communication delays have made that hard to see from your side, and we understand why it’s giving “out of business” vibes.
As a rep, you’re a critical part of our community, and we do have additional resources, updates, and support channels specifically for reps that can help give a fuller picture of what’s happening and what’s improving. We encourage you to stay plugged into those so you’re not left guessing or worrying about what comes next.
We hear that this situation has put you in a tough spot with your girls and puppies, and we’re deeply sorry for that. Our commitment is to earn back the confidence you’ve had in us for years—not just with words, but by getting back to the reliable, transparent service you and your puppy families deserve.
VW
Vanessa W.
Customer Service Response
I don’t usually leave reviews, but I’m hoping this helps me finally get a response from Life’s Abundance support. I have been a customer for a little over 5 years.
On a recent order, the Skin & Coat supplements I paid for were not included. Inside the package, there was a handwritten note on the sales order invoice about the item, but I never received the product or a refund.
I first emailed customer service on November 5th to ask about the missing Skin & Coat supplements and the note on the packing slip. I received no response.
I followed up again by email on November 11th, explaining that I had been trying to call customer service over the past few weeks in between meetings. At that point, I had already spent 31+ minutes on hold on one call, and over 1 hour and 35 minutes on hold on another, without ever reaching a live person or receiving a call back.
As of today, I still have:
No product
No refund
No response to either of my emails
No successful contact with customer service despite multiple long hold times
I understand there have been technology upgrades and challenges, but going weeks without any resolution, update, or acknowledgment is really disappointing, especially when this involves a product I paid for and never received.
I would really appreciate it if someone from Life’s Abundance would contact me directly to resolve this issue and either ship the missing Skin & Coat supplements or issue a refund. You can reach me via the email on my account.
Response from Life's AbundanceNov 28, 2025
Thank you for taking the time to share all of this, and I’m very sorry for the missing Skin & Coat supplements and the lack of response to your emails and calls. This is not the experience you should have, especially after 5+ years with us.
We’ve sent an email to the address on your account so we can confirm the order details and either ship the missing product or issue a refund right away. We’re working through a backlog from our tech issues, but that doesn’t excuse the delay you’ve experienced, and we appreciate the chance to make this right.
SD
Sid D.
I have been a loyal customer and…
I have been a loyal customer and breeder with your company for many years, and I’ve always appreciated the partnership. However, I am currently unable to place orders by phone—the only option available for breeders. Over the past three weeks, I have made several attempts to reach your team, requesting multiple call backs. I did receive one call while I was working, but when I returned the call and asked for another call back, I did not hear back. I have also sent multiple emails over the past few weeks without receiving a response.
I truly value the relationship we’ve built, but these ongoing difficulties have made it increasingly challenging to continue doing business. If we are unable to resolve this issue, I will unfortunately need to look for a new program for my customers.
Response from Life's AbundanceNov 28, 2025
Thank you for taking the time to share this, and I’m truly sorry for the difficulty you’ve faced. You should never have to struggle this hard just to place an order.
We do have dedicated channels in place to assist specialty orders, but recent system and communication issues have made it much harder to reach us than it should be. I understand how disruptive that is to your program and how much strain it puts on the trust we’ve built over the years.
To get this resolved promptly, I’ve sent a Request for Information through this platform so I can locate your account and assist you directly.
We sincerely appreciate your loyalty and the relationship you’ve maintained with us over the years.
MS
Michelle & S.
Unresponsive Customer Service
I tried to login to my account but kept receiving errors so I sent an email requesting a refund for one of two bags I purchased as my dog got severe diarrhea form one. I also requested that the auto ship be discontinued. I called Customer Service several times and after almost an hour on hold I opted for a call back (still waiting 5 days later). Two weeks after I requested the auto ship be discontinued I received the shipment! This is unauthorized use of my CC!
Response from Life's AbundanceNov 28, 2025
Thank you for sharing this, and I’m really sorry for what you’ve been through, and understand it is incredibly frustrating. Having a charge feel “unauthorized” because you couldn’t get through to us is absolutely not the experience we want for you.
We are catching up and response times are improving, but that doesn’t erase the lag you’ve experienced or the stress it’s caused, and we take responsibility for that.
We’ve sent you a Request for Information through this platform so we can locate your account and move quickly to make this right.
MC
Maria C.
Been a customer since 2016
Been a customer since 2016, been trying to call everyday last week and leaving my number for call backs. No call back. I cancelled my subscription. PLEASE MAKE SURE TO NOT SEND ANYMORE FOOD, I cancelled last October then you sent me another this past Nov 8. CANCEL MY SUBSCRIPTION!
Response from Life's AbundanceNov 18, 2025
Thank you for being with us since 2016—that kind of long-term loyalty means a lot, and I’m truly sorry for how hard it’s been recently to manage your Autoship and get a call back.
We’ve reviewed your account and can see that your Autoship is now successfully canceled, so no further food will be sent and no new charges will occur from that subscription.
We regret that it took this much effort on your part, and we understand why you’re frustrated. We hope, in time, we’ll have the chance to earn back your trust by returning to the dependable service you experienced in the past.
SO
Sommer
Charged for 40 lbs
Charged for 40 lbs. bag of dog food, took nearly one month to receive and now cannot get response to send product back and refund/cancel my membership Terribly disappointing.
Response from Life's AbundanceNov 18, 2025
I’m really sorry for this experience—being charged, waiting weeks, and then not getting a response when you’re trying to return the product and cancel is understandably disappointing.
We’ve sent you a Request for Information through this platform so we can locate your account and take care of your requests. Once we have your details, we’ll take care of this as quickly as possible.
