Roxanne Z.
When I was checking out a screen popped…
When I was checking out a screen popped up saying ‘something was wrong with my CC information’ and to please re-enter. Good thing I didn’t as the initial order went through as well as payment. A scammer trying to get my info. Also, I didn’t notice tiny sized kibble for x-small dogs.
Response from Life's AbundanceNov 13, 2024
Thank you for letting us know about your experience. We completely understand how concerning it can feel to see an unexpected prompt during checkout. Please rest assured that our checkout process is secure. We apologize for any confusion caused by this issue, and we’re here to help make your experience smoother. Regarding the kibble size, our formulas are crafted with specific standards in mind, though we understand that every pet has unique preferences! Interestingly, studies show that dogs often prefer slightly larger kibble thanks to the richer sensory profile it provides. If you have further questions or need help finding a product that fits your pup’s needs, our Customer Care team would be happy to assist—just give us a call Monday through Friday, 8 am to 7 pm Eastern. Thank you for choosing us, and welcome!




