Life's AbundanceReviews of lifesabundance.com

Response from Life's AbundanceDec 10, 2025

Thank you for taking the time to share this, and I’m truly sorry you’ve had this experience, especially when all you were trying to do was cancel your Autoship. The system errors and lack of response you encountered are unacceptable, and we fully understand why it felt sketchy and frustrating. I also want to reassure you: Life’s Abundance is absolutely still solid and very much in business. After 27 years of being a steady, reliable company, we’re deeply disappointed that this tech rollout caused such disruption and that you were caught in it. We’d like to fix this for you right away, but we’ll need a bit more information in order to locate your account. We’ve sent a Request for Information through this platform so we can identify your account and make sure your Autoship is fully canceled and your concerns are addressed. Thank you again for bringing this to us, and for your patience while we work to make this right.

Response from Life's AbundanceDec 10, 2025

Thank you for taking the time to share this, and I’m truly sorry you’ve had such a frustrating experience, especially after being with us for more than six years. We’ve followed up with you directly via email regarding your Autoship status. We’re very sorry for the long hold times and communication delays you’ve run into. This is not the level of service you should expect from us, and we’re working hard to return to the reliable experience you’ve known over the years. Thank you again for your patience, and for giving us the chance to make this right.

Response from Life's AbundanceDec 24, 2025

Thank you for taking the time to share this, Kim. We’re truly sorry for the frustration and disappointment this situation has caused—especially as a long-time, loyal customer. While we know this experience has been incredibly discouraging, please know that we do take your concerns seriously and that this is not the standard of care we aim to provide. We regret that we’ve let you down this time. To make sure your account is handled appropriately and without any further issues, we’ve sent a request for information through this platform so we can locate your account and ensure everything is resolved promptly. We appreciate the time you’ve spent with Life’s Abundance, and we’re committed to handling this with care and urgency.

Response from Life's AbundanceNov 28, 2025

We’re truly sorry for the experience you’ve had — the missed shipment, difficulty reaching us, and the Autoship reappearing were all the result of the system issues we’ve been working through, and we understand how frustrating that was. We’ve reviewed your account and want to confirm that your Autoship has been fully canceled and a refund has been issued for the recent shipment that went out in error. We appreciate your time with us and regret that this disruption overshadowed that. Our team is committed to returning to the reliable service our customers should always expect.

Response from Life's AbundanceNov 28, 2025

Thank you for taking the time to share this, and for being with us for almost 7 years. I'm very sorry you’ve had to spend hours on the phone and still can’t get your Autoship updated correctly—that’s not the experience you had with us before, and it’s not what we want for you now. Very briefly: we’ve been working through a difficult technology transition that has affected some customers’ ability to update addresses and shipment timing, as well as reach us as quickly as they should. That’s an explanation, not an excuse, and we’re sorry you’ve been caught in the middle of it. We’ve sent you a Request for Information through this platform so we can locate your account, fix the address and schedule, and help get everything back on track for you.

Response from Life's AbundanceNov 28, 2025

We’re very sorry for the difficulty you had trying to reach us and for the frustration that caused. We’ve recently been working through technology and call-volume challenges, which were especially intense leading up to the holiday and resulted in much longer hold times than you or we would ever want. This isn’t the level of service you should expect from Life’s Abundance, and we’re actively getting back to our normal response times and reliability. Thank you for your feedback — it helps us do better, and we hope we’ll have the chance to restore your confidence in us.

Response from Life's AbundanceNov 28, 2025

Thank you for speaking so plainly, and for being with us for over 10 years. You’re right to be upset. We’re very sorry that your Autoship didn’t go out as scheduled and that you’ve had to wait on hold for hours slower than usual response to your emails. The system changes we made created real disruption for customers, and that’s on us, not on you. We’re disappointed in this, too, and we’re taking responsibility for fixing it. You should be able to count on us without having to fight to get through, especially after a decade together.

Response from Life's AbundanceNov 28, 2025

Thanks for reaching out here, and I’m sorry it’s felt like the only way to be heard. Response times have definitely been slower than normal—and slower than we’d ever want—but we are responding and working through a backlog. We’ve sent you a Request for Information through Trustpilot so we can locate your account and take care of it for you.