Life's AbundanceReviews of lifesabundance.com

Great customer service - over the past 4 years of ordering work LA, we've only had a few issues with our canned dog food arriving damaged BUT one call to customer service and they shipped out a replacement shipment. The experiment was overall easy and so glad it was! The only reason why I didn't give 5 stars is b/c I notived as of late in my past 2 shipments that the canned food seems to include less food! What's the deal with that? Are they cutting back on portions in each csn to save $ and cheat their customers? LA, please look into this and know that someone noticed! I'm a loyal customer but disappointed if we're being taken for granted.

My dog has been on this food for over 7 years and has never had a problem or a need to change food. Since that is all good I have a problem with no loyalty rebate. After 7 years, I have never received a discount or an occasional free bag after a certain amount of purchases. I bet if I cancelled I would be offered something to come back. I even goggle coupons for this and get nothing. Poor response for loyal customers that I don't appreciate. My current dog is happy but I am not sure I would do this with my next dog with no reward as a loyal customer since there are so many comparable products on the market now. a free bag after a certain amount of purchases or a certain percentage off if you sign up each year is great customer service. 5 stars for food quality, but 2 stars for customer service regarding customer loyalty

I first ordered cat food from Life's Abundance, only to discover that my kitten was having some gastrointestinal challenges. At the advice of my vet, I canceled my auto-ship order at Life's Abundance so the kitten could go on prescription food. When my kitten was finally well, I called to put myself back on auto-ship. For some reason, this auto-ship never happened, so I ended up driving an hour to a distribution center to get the food that I needed. Now, however, that problem was corrected and auto-ship is working very well. I also want to commend the Life's Abundance person who told me to feed my kitten boiled organic chicken if I run out of the canned food. It was that tip that led to my being able to stop my kitten's diarrhea which he had had for two months. Now he is very happy with the kibble and the canned Life's Abundance.

I have tried many dog foods. I was consistently the most satisfied with the Life's Abundance all life stage dry food. Over the past year my satisfaction with the food has declined. The food is no longer consistent as it once was. I have called customer service a couple of times and just get brushed off with the reply that all batches vary and there is nothing they can do. In the past this was never a problem. Every batch I got was consistent. Now I never know what the food will look like. Sometimes the sizes are different, the color is different and it definitely has changed with the consistency of the food. I need to soften the dry food a bit for some of my dogs. It has now become very difficult to have the food soften properly. It turns to a clump of mush very easily now where before it would just soften and expand. I have always recommended this food to everyone in the past. I no longer feel as confident in the quality of Lifes Abundance dog food.

I changed my delivery date to a later date since I had enough supply to last me. The order was shipped on the original date and now I have an excessive supply. Was not happy.

Originally the shipping was free when I set up the automatic ordering. I may as well just order it when I need it.

Excellent food, great for busy pet owners who want to give their dog the best! The shipping was a great idea, I get my next bag just as I have 2 meals left.

I don't see how to auto-ship one item but not others.