Life's AbundanceReviews of lifesabundance.com

Response from Life's AbundanceMay 16, 2026

Thank you for your review, John! We appreciate your decade of loyalty and understand the phone call clarity was challenging. Your patience through our technical issues means a lot to us. We've forwarded your concerns to our customer care team, and someone will be reaching out to you shortly. We truly value your support.

Response from Life's AbundanceMay 10, 2026

Thank you for your review, Kathy! We understand how frustrating it is when you can't reach someone after reaching out multiple times, and we appreciate you sharing that your checkout experience could be smoother. We've forwarded your concerns to our customer care team, and someone will be reaching out to you shortly. We truly value your support.

Response from Life's AbundanceMar 26, 2026

Thank you for your review, Stephanie! We understand how frustrating it is to be charged for an unordered purchase and then not receive a response to your outreach attempts—that's not the level of attention your concern deserves. We've forwarded your concerns to our customer care team, and someone will be reaching out to you shortly. We truly value your support.

Response from Life's AbundanceNov 18, 2025

I’m so sorry for your loss. Losing a pet is heartbreaking, and the last thing you should have to deal with is logistics. We’re here to support you. We’ve sent a Request for Information through this platform so we can locate your account and update it immediately. Once we have your details, we’ll take care of everything for you.

Response from Life's AbundanceNov 18, 2025

Thank you so much for your vote of confidence over the years—and for recommending us to others. It means a lot to hear how well your 15½-year-old pup has done on our food, and we truly appreciate you sticking with us even while things have been so frustrating lately. You’re absolutely right: the tech change has created real problems with charges, shipping, and communication, and we’re sorry you’ve been caught in that. This isn’t the experience you’ve known with us, and it’s not what we want for you now. We’ve sent you a Request for Information through this platform so we can locate your account and work on resolving this for you. Thank you again for your patience and for the many years you’ve trusted and promoted us—we don’t take that lightly.

Response from Life's AbundanceNov 3, 2025

Thank you for the candid feedback—and I’m sorry you’ve been waiting 13 days for food. You’re right: planning matters, and so does execution. We didn’t deliver the level of reliability you (and your dog) should be able to count on, and that’s on us. We’ve reached out to you through Trustpilot with a Request for Information so we can pull up your account and get this resolved directly. On the bigger picture: we’ve been a steady, privately held company for 27 years, and our aim is to be here for 100+. That doesn’t mean “strive to be” in words; it means showing up in deeds—especially when things go sideways. While this disruption isn’t what we intended (and we’ll work hard to avoid anything like it again), we know there will be hiccups over a long horizon. What counts is how quickly and transparently we fix them and earn back trust. Thanks again for holding us to a high standard.

Response from Life's AbundanceSep 29, 2025

Thank you for sharing your experience with us. I want to sincerely apologize for the frustration and worry this situation has caused. We know how stressful it can be when a beloved cat’s food supply is uncertain—especially with a picky eater who relies on a familiar food. You deserve a smooth, reliable experience, and I’m so sorry that hasn’t been the case. During a recent system update, some orders were impacted, which has unfortunately led to delays in both shipping and communications. Our Customer Care team is working diligently to assist every affected customer, and we deeply appreciate your patience. To help us get this resolved quickly, could you please email your order number to [email protected]? This will allow our team to confirm the status of your order and ensure your cat’s food gets to you as quickly as possible. We’re so grateful for your understanding—and for the trust you place in us to help care for your cat. Thank you for being a valued customer. We are committed to making this right and restoring your confidence in us.

Response from Life's AbundanceJul 24, 2025

We're sorry to hear your pup has lost interest in the food—it's always tough when a longtime favorite no longer hits the mark. Every dog is different, and tastes can definitely change over time. We understand that shipping costs can be frustrating. Rather than building those into higher product prices, we keep things transparent so you know exactly what you're paying for. Grouping items into fewer deliveries—like two bags every other month—can help lower shipping costs. If you’d like to explore other options or troubleshoot, our Customer Care Team is here to help at 877-387-4564. Thanks for giving us a try—we’d love the chance to make it right.